The city already had a web presence with a rich content site using a PHP CMS system, updated daily by Municipality staff. The challenge was to upgrade the current site to an advanced Content Management System that takes advantage of the latest .NET technologies. It was also important that the chosen CMS is developed by a well known company offering superior support. Furthermore among the key requirements was extensibility and support for custom modules. All these would ensure that the city can move to a new updated Portal with focus on the history as well as useful information and services for citizens, businesses and visitors. The Municipality was searching for long term cooperation with a leading vendor of a CMS.
There were specific requirements for modules that the new CMS system should include:
- One of the requirements for the new system was to support workflow, covering multiple steps of content control before final publishing, so that the content will be as accurate as possible.
- The CMS should have strong role permissions to each section of the site so that different staff users would be assigned to update different sections of the site.
- Multilingual support was also a must.
- News module
- Polls and Surveys
- Image Gallery
- A user friendly environment.
- Content versioning
Telerik’s CMS - Sitefinity was one of the CMS products of various vendors (Greek and International) that have been evaluated by the Municipality IT staff. It was a very promising product and very different in concept from all similar Content Management Systems. The fact that it met one of the most important criteria –support for workflow in addition to the ease of use and user friendly approach made it a finalist at product selection. Telerik is a well known and established vendor of User Interface (UI) components for ASP.NET which proved to be yet another advantage. The company’s expertise in Microsoft technologies (ASP.NET,AJAX) and the compatibility with various databases, such as SQL 2000/2005/Express, Oracle and MySQL was also very important in the decision-making process.
Another benefit that we considered is the superior quality and timely support offered by Telerik. Whenever we needed technical support (even during evaluation process), the responses we received were prompt and thorough. We were also given well documented solutions and advice.
The detailed user manual and developer guide with full API reference and code examples proved that Sitefinity is a comprehensive product, ahead of its competition. Finally the direct help and influence of the Sitefinity Team designers in the final solution was very important in the success of the project.