+1-888-365-2779
Try Now
More in this section

Forums / Bugs & Issues / admin password reset Sitefinity 5

admin password reset Sitefinity 5

4 posts, 0 answered
  1. Brian
    Brian avatar
    2 posts
    Registered:
    30 Dec 2008
    04 May 2012
    Link to this post
    HI,

    Followed instructions on http://www.sitefinity.com/help/developer-manual/resetting-administrator-password.html to reset password.

    None appear to work. Using Community edition Version 5.0.2860.0.
  2. Brian
    Brian avatar
    2 posts
    Registered:
    30 Dec 2008
    17 May 2012
    Link to this post
    Amazing how nobody has replied to this yet.
  3. Andrei
    Andrei avatar
    10 posts
    Registered:
    16 Apr 2012
    18 May 2012
    Link to this post
    Brian,
    Are you:
    1 - Trying to provide pasword reset functionality in a control
    2 - Trying to get into your application via the "back-door" because you forgot your password?

    Can you outline step-by-step exactly what you have tried. More information always helps.
    When I forget my password, I go to the database, find the table sf_users, access it in edit mode, then find the field password_format and change it to 0 (zero), and then type a password in the password field. then I try to log in with that password. after that, change the format back.

    Andrei
  4. John
    John avatar
    1 posts
    Registered:
    24 Aug 2012
    24 Aug 2012
    Link to this post
    Brian, I came across your post because I had the same problem, I installed an evaluation copy and forgot the admin password. Following the instructions in that link alone did not work, but here's what I had to do:

    As well as setting "password_format = 0", I had to set the salt = NULL, set the failed_password_attempt_count = 0, last_lockout_date = 0, is_locked_out = 0, and finally what did it was setting is_logged_in = 0. 

    I'm not sure if all of these are required or if "is_logged_in" was all that I had to change, but this combination of steps worked for me. 

    And following the instructions to reset the password did not work for me either, I would press reset and would get a confirmation dialog asking me if I'm sure I want to reset the password, after pressing yes, nothing happens. To resolve that I just created a new user, and manually copied the password and salt generated for it and put them on the admin record, and don't forget to set the format back to 0. 

    I know it's very late and Telerik didn't help you here, but I hope that was helpful to you!


    John
4 posts, 0 answered