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Alternative URL working in some browsers but not others

2 posts, 0 answered
  1. Julia
    Julia avatar
    3 posts
    30 Dec 2013
    23 Oct 2014
    Link to this post

    We recently migrated a website from SharePoint to Sitefinity 7.1. I am entering some of the old SharePoint URLs as alternate URLs on their equivalent Sitefinity pages.

    The page I am having an issue with is http://www.protectiveinsurance.com/mobile-app.

    I added this page's old SharePoint URL as an alternative URL: http://www.protectiveinsurance.com/products/independent-contractor/Pages/mobile-app.aspx

    I set up the alternative URL in the page properties, using ~/products/independent-contractor/Pages/mobile-app.aspx

    This URL brings up the correct page in Firefox. However, it does not work in IE10, IE11, Chrome, or Safari on my iPhone 5. I get a 404 error instead.

    I have several other similar alternative URLs set up and those work in all browsers. Example: http://www.protectiveinsurance.com/loss-prevention/Pages/ic-safety-archive.aspx successfully redirects to http://www.protectiveinsurance.com/loss-prevention/publications/ic-safety.

    Why would this particular page be behaving differently by browser?

  2. Peter
    Peter avatar
    36 posts
    03 Oct 2016
    28 Oct 2014
    Link to this post
    Hi Julia,

    We are already addressing the very same issue in the ticket you have opened, so let's continue the discussion there.

    For the benefit of the community, we will update the thread once we reach a solution.

    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
2 posts, 0 answered