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Analytics Stuck On Loading

5 posts, 0 answered
  1. Jon
    Jon avatar
    4 posts
    Registered:
    17 Aug 2012
    09 Nov 2012
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    After upgrading to 5.2, our analytics module is stuck on the 'Loading Sitefinity Analytics...' and doesn't move?
  2. Atanas Valchev
    Atanas Valchev avatar
    414 posts
    Registered:
    04 Jan 2016
    14 Nov 2012
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    Hello Jon,

    Would it be possible to inspect the page with Firebug for any javascript errors or service problems? 

    Kind regards,
    Atanas Valchev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Jon
    Jon avatar
    4 posts
    Registered:
    17 Aug 2012
    15 Nov 2012 in reply to Atanas Valchev
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    When I debug in Visual Studio, I get the attched
  4. Atanas Valchev
    Atanas Valchev avatar
    414 posts
    Registered:
    04 Jan 2016
    20 Nov 2012
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    Hi,

    I managed to reproduce this on a brand new project. We are working on fixing it. In the meantime, you can access all your Analytics data directly on the Google Analytics website. 

    Kind regards,
    Atanas Valchev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  5. Jon
    Jon avatar
    4 posts
    Registered:
    17 Aug 2012
    03 Dec 2012
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    Thanks Atanas. Is there an ETA on when this fix will be released? We have an upcoming project that will be linked to this module.
5 posts, 0 answered