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Forums / Bugs & Issues / Cannot unlock page

Cannot unlock page

3 posts, 0 answered
  1. Joe
    Joe avatar
    1 posts
    Registered:
    27 Feb 2013
    27 Feb 2013
    Link to this post

    I have a page that I cannot unlock. It claims it is locked by another user. That user unlocks and publishes the page yet it still comes back as locked whenever I go in to try and edit. 

    I am completely stuck right now and can't edit this page at all.

  2. Ricardo
    Ricardo avatar
    29 posts
    Registered:
    06 Nov 2012
    03 Mar 2013
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    I have the exact same problem. Any ideas on this?

    Thanks.

  3. Stanislav Velikov
    Stanislav Velikov avatar
    1113 posts
    Registered:
    08 Dec 2016
    04 Mar 2013
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    Hello,

    Upon publishing a page the currently edited version of the page is checked out into a Temp verision (a temp version is temporary state of the page that you edit ) and upon saving or publishing the page the Temp version is deleted and merged with the page. In the case when the page remains locked the temp version of the page will not be deleted. The web request that is going to delete the page is failing.
    I think this is an issue that can only be encountered at the server where the site is currently running, if you run the site on local computer in IIS you will not get the problem.
    Some server setting is the culprit for the page remaining locked, this can be missing handler mappings verb (here is a screenshot). To be certain where the problem occurs test running the project outside of the current environment and see if the page will again remain locked after publish. If its not the issue is at the server. Let me know what additional modules or url rewrite rules are used at the server to try pinpint the cause of the problem.

    Greetings,
    Stanislav Velikov
    the Telerik team
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3 posts, 0 answered