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Forums / Bugs & Issues / Editor role backend user cannot view Images and Document list page in Library

Editor role backend user cannot view Images and Document list page in Library

3 posts, 1 answered
  1. Jae Hong
    Jae Hong avatar
    29 posts
    Registered:
    07 May 2012
    16 Jan 2013
    Link to this post
    Administrator role works fine, but when Editor role users login and go to 'Content - Images (or Documents) and click a link of library name, Image (also Document) list page shows a empty page. If I switch these user's role fro editor to admin, page shows fine.

    Here is error message from web browser console when the blank page shows:
    SCRIPT5007: Unable to get value of the property 'set_titleText': object is null or undefined 
    Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ctl05_TSM&compress=0&_TSM_CombinedScripts_=%3b%3bTelerik.Sitefinity%3aen%3a1a26b6b5-6ce8-40ab-bf07-4e3a871e797d%3a5b182b17%3bTelerik.Web.UI%2c+Version%3d2012.3.1016.40%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen%3a6feb3d99-e3a3-41be-bef8-96d1d2a7da93%3a16e4e7cd%3af7645509%3a24ee1bba%3a2003d0b8%3ae330518b%3a1e771326%3ac8618e41%3bTelerik.Sitefinity%2c+Version%3d5.3.3900.0%2c+Culture%3dneutral%2c+PublicKeyToken%3db28c218413bdf563%3aen%3a1a26b6b5-6ce8-40ab-bf07-4e3a871e797d%3a721addc%3a1ebfe79c, line 4696 character 4

    Please advise.
     
  2. Pavel Benov
    Pavel Benov avatar
    341 posts
    Registered:
    14 Mar 2016
    21 Jan 2013
    Link to this post
    Hello Jae Hong,

    This is a known issue with the system and the team is already working on fixing it. We have a PITS issue where you can track the progress. 

    In order to overcome the problem please follow the instructions provided in this KB article.

    Regards,
    Pavel Benov
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
    Answered
  3. Jae Hong
    Jae Hong avatar
    29 posts
    Registered:
    07 May 2012
    21 Jan 2013 in reply to Pavel Benov
    Link to this post
    Thank you for the answer. 
3 posts, 1 answered