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Forums / Bugs & Issues / Error editing a product page

Error editing a product page

4 posts, 0 answered
  1. Richard
    Richard avatar
    164 posts
    Registered:
    21 Nov 2009
    03 Dec 2013
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    Hi

    I'm getting this error http://screencast.com/t/IgnlTxerak - anyone any ideas?

    Thanks

    Cheers
    Richard
  2. Vassil Vassilev
     Vassil Vassilev avatar
    308 posts
    Registered:
    21 Jan 2015
    06 Dec 2013
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    Hello Richard,

    This issue is related to memory. You could stop some of not required processes just to free some memory, and also you could do an IISRESET.

    Increasing your server memory is also an option.

    Regards,
    Vassil Vassilev
    Telerik
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Richard
    Richard avatar
    164 posts
    Registered:
    21 Nov 2009
    06 Dec 2013 in reply to Vassil Vassilev
    Link to this post

    Hi Vassil

    Is this the same ? http://screencast.com/t/ahDULcJ1G I get this on one instance of two copies of exactly the same SF site on the same server. Any idea why I get it on one instance but not on the other. Works fine on test.domain, but not on www.domain

    Thanks

    Cheers

    Richard

  4. Vassil Vassilev
     Vassil Vassilev avatar
    308 posts
    Registered:
    21 Jan 2015
    11 Dec 2013
    Link to this post
    Hello,

    As the project is working properly on some environment, the issue appears to be caused by server specific issue that is either web config setting of the environment where the site is running.

    Another possible cause for this issue could be some server configuration which prevents your project from functioning, so please check if the IIS server is configured covering all points from this documentation article.

    If the server is configured correctly then make sure in IIS there are no add-on modules that intercept web service requests or perform additional functionality on the site, to also move them out of the equation for the problem can you temporary disable those and check your hosted project behavior.

    If none of the above helps, you could open a support ticket to further investigate the problem

    Regards,
    Vassil Vassilev
    Telerik
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
4 posts, 0 answered