1-888-365-2779
+1-888-365-2779
Try Now
More in this section

Forums / Bugs & Issues / Error uploading multiple images

Error uploading multiple images

7 posts, 0 answered
  1. Tanya
    Tanya avatar
    17 posts
    Registered:
    10 Feb 2012
    23 Mar 2012
    Link to this post
    Here are some further observations to this thread. (I work with Rob)

    If I upload one image I can do so successfully.
    If I try to upload multiple images (either to an existing library, or a new one) I get popup windows with the row not found error as posted in the other thread.
    After the popup message, the upload will never finish, and I need to click "back to images" to abort the upload.
    Once one upload has been aborted, I cannot upload any further images, even one at a time - no error message, the progress bar just keeps spinning forever.
    If I restart Sitefinity (by refreshing the web.config file) I can upload one at a time again.

    This is driving us nuts - can you please offer a solution? Based on the already painful slowness of working in the backend, uploading one image at a time is not a feasible solution for the size of site we are creating.

    Note: We are using SF 5.0 (recently upgraded), and we are using the trial version right now as our site does not have a domain name yet.
  2. Victor Velev
    Victor Velev avatar
    1345 posts
    Registered:
    06 Jul 2015
    27 Mar 2012
    Link to this post
    Hi Tanya,

    Can you give us a bit more information about your setup - are you running in NLB environment? Also have you tried setting the proposed property to false in the settings of your site? Any additional information would be helpful to us.

    Regards,
    Victor Velev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Tanya
    Tanya avatar
    17 posts
    Registered:
    10 Feb 2012
    27 Mar 2012
    Link to this post
    As already mentioned in the other thread, we have Enable data caching set to false, and we are not running in a NLB environment.

    Other information that may or may not be useful - we are using IE7 as our browser (organization wide setting), currently we are in development mode so only have two users using the system, we were able to upload multiple images in the past with SF4.4 (not sure what may be different - we started having the problem before we upgraded to SF5.0), the names of the images will show up after the attempted uploads with broken image icons,
  4. Victor Velev
    Victor Velev avatar
    1345 posts
    Registered:
    06 Jul 2015
    30 Mar 2012
    Link to this post
    Hello Tanya,

    Thank you for the additional information.

    Is it possible to provide us with login credentials for the site so we can inspect it more closely, because the behaviour of the system is somewhat strange, as you have done a lot to prevent the error. Also have you tried to restart the project?

    Kind regards,
    Victor Velev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  5. Tanya
    Tanya avatar
    17 posts
    Registered:
    10 Feb 2012
    02 Apr 2012
    Link to this post
    Hi Victor,
    Thanks for your reply. Unfortunately our site is available on our Intranet only, so we are unable to provide you access. I'm not sure what you mean by restarting the project, but we have updated the web.config in order to refresh Sitefinity.

    Are there any database tables we can check? Note that our database is running on a separate machine from our SF installation.
    thanks
    Tanya
  6. Victor Velev
    Victor Velev avatar
    1345 posts
    Registered:
    06 Jul 2015
    05 Apr 2012
    Link to this post
    Hi Tanya,

    You database should not be a problem as long as you can connect, browse and create content on your site. By restart I mean to recycle the application pool or use the following command:

    iisreset

    to reboot the IIS server on the hosting machine. Have you tried that?

    Kind regards,
    Victor Velev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  7. Tanya
    Tanya avatar
    17 posts
    Registered:
    10 Feb 2012
    09 Aug 2012
    Link to this post
    We thought this issue would be fixed in SF5.1. In SF5.1 I have tried uploading multiple files, the first time it worked, the second time I got the Javascript error
    'Item.Id' is null or not an object
    (and an endless progress bar)

    We are using IE7, we are not running in a NLB environment. Any ideas? This is continuing to prevent us from moving forward with Sitefinity. 
7 posts, 0 answered