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Errors while installing Sitefinity 5.1 Community Edition

3 posts, 0 answered
  1. alessandro
    alessandro avatar
    2 posts
    Registered:
    28 Aug 2008
    04 Oct 2012
    Link to this post
    Hi all, I'm unable to install Sitefinity 5.1 Community Edition due to some errors. I'm running Windows 8 RTM x64.



    The following is an excerpt of the log:

    === Logging stopped: 10/4/2012  22:51:20 ===

    MSI (s) (D4:70) [22:51:20:237]: Note: 1: 1708

    MSI (s) (D4:70) [22:51:20:260]: Note: 1: 2205 2:  3: Error

    MSI (s) (D4:70) [22:51:20:286]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708

    MSI (s) (D4:70) [22:51:20:310]: Note: 1: 2205 2:  3: Error

    MSI (s) (D4:70) [22:51:20:337]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709

    MSI (s) (D4:70) [22:51:20:360]: Product: Telerik Sitefinity 5.1 -- Installation failed.



    The only thing that gets installed is the SDK. I can attach the full report if required. Thanks in advance!



    Alessandro
  2. Patrick Dunn
    Patrick Dunn avatar
    237 posts
    Registered:
    03 Nov 2014
    07 Oct 2012
    Link to this post
    Hello,

    Thank you for contacting Sitefinity support. Are you installing it from the zip file or from the MSI? Try installing Sitefinity using the msi installer, not just the project manager, and let me know if you have any further problems.

    All the best,
    Patrick Dunn
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. alessandro
    alessandro avatar
    2 posts
    Registered:
    28 Aug 2008
    08 Oct 2012
    Link to this post
    Hi Patrick, I have solved by running the installer with compatibility mode set for Windows 7. Thanks again.
3 posts, 0 answered