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Forums / Bugs & Issues / Event ID 1309 - Unhandled exception

Event ID 1309 - Unhandled exception

2 posts, 0 answered
  1. Scot
    Scot avatar
    1 posts
    Registered:
    26 Nov 2012
    30 Jul 2014
    Link to this post

    All,  

    I am trying to solve a problem with the below error. When we started getting the exception, we created a redirect that directed the faulting url to the correct office365 autodiscover servers. This still did not resolve the issue.   

     I have copied the error below. 

     

    The description for Event ID 1309 from source ASP.NET 4.0.30319.0 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.
    Any help on this would be greatly appreciated.  

    The following information was included with the event: 

    3005
    An unhandled exception has occurred.
    7/30/2014 12:48:21 PM
    7/30/2014 4:48:21 PM
    3a79714bb6b64c028d99638da2bccd5b
    3659
    162

    /LM/W3SVC/4/ROOT-3-130512075008366149
    Full
    /
    C:\xxxx\xxxxusea_USEquityAdvantage\website\
    SERVERNAME1
    3800
    w3wp.exe
    DOMAIN\USER
    HttpException
    Failed to authenticate. Reason: Unknown
       at Telerik.Sitefinity.Security.SecurityManager.IsBasicAuthenticaton(HttpContextBase context)
       at Telerik.Sitefinity.Security.SecurityManager.AuthenticateRequest(HttpContextBase context)
       at Telerik.Sitefinity.Web.SitefinityHttpModule.AppContext_AuthenticateRequest(Object sender, EventArgs e)
       at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


    https://usequityadvantage.com:443/autodiscover/autodiscover.xml
    /autodiscover/autodiscover.xml
    107.207.170.26
    False
    DOMAIN\USER
    67
    DOMAIN\USER
    False
       at Telerik.Sitefinity.Security.SecurityManager.IsBasicAuthenticaton(HttpContextBase context)
       at Telerik.Sitefinity.Security.SecurityManager.AuthenticateRequest(HttpContextBase context)
       at Telerik.Sitefinity.Web.SitefinityHttpModule.AppContext_AuthenticateRequest(Object sender, EventArgs e)
       at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


    The handle is invalid


  2. Sabrie Nedzhip
    Sabrie Nedzhip avatar
    534 posts
    Registered:
    05 Dec 2016
    04 Aug 2014
    Link to this post
    Hello Trey,

    According to the error message and as we have also discussed in the support ticket you have opened it appears that there is an issue with the authentication but unfortunately the information is not sufficient to say what is the exact reason for it.

    If you would like you can share the information with the community once we manage to resolve the issue. 

    Regards,
    Sabrie Nedzhip
    Telerik
     
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2 posts, 0 answered