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Forums / Bugs & Issues / Filter By Category, Select A Category Freezing

Filter By Category, Select A Category Freezing

8 posts, 0 answered
  1. Tom Miller
    Tom Miller avatar
    52 posts
    Registered:
    27 Feb 2010
    07 Sep 2011
    Link to this post
    I have setup my first category and sub-categories.  When I try to apply the categories to an event, the Select a Category dialog.  I then get a blank error dialog with some "Object reference not set to an instance of an object" errors thrown in for good measure.

    If I click the "Prevent this page from creating additional dialogs", the Loading graphics just sits there and nothing happens.  I waited for over 15 min to see what would happen.

    Would love any suggestions on how to track this down.  File Attached.
  2. Sonya
    Sonya avatar
    205 posts
    Registered:
    09 Dec 2016
    07 Sep 2011
    Link to this post
    Hi Tom Miller,

    Thank you for reporting this issue.
    The issue has been logged in our system  and forwarded for fixing.  You can monitor the status of the bugs in our issue tracking system PITS. The issue ID is 7753.
    As a workaround i can suggest you to select categories without typing in the search box.
    I updated your Telerik points.

    Regards,
    Sonya
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  3. Tom Miller
    Tom Miller avatar
    52 posts
    Registered:
    27 Feb 2010
    07 Sep 2011
    Link to this post
    The "list" is blank when it opens.  Being new to the system, I didn't realize that it should be populated.  As soon as I open the Event edit dialog I get this (see attached), so there really is no work around.
  4. Sonya
    Sonya avatar
    205 posts
    Registered:
    09 Dec 2016
    08 Sep 2011
    Link to this post
    Hi Tom Miller,

    I have tried to reproduce the problem locally with 4.2 installed and I could not find any problem like the one you described. Please see attached video and let me know if I'm missing something. What is the version of Sitefinity you are running?If possible could you please provide steps to reproduce it or send us screen shots?

    Kind regards,
    Sonya
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  5. Tom Miller
    Tom Miller avatar
    52 posts
    Registered:
    27 Feb 2010
    08 Sep 2011
    Link to this post
    I am running 4.1.3. 
  6. Sonya
    Sonya avatar
    205 posts
    Registered:
    09 Dec 2016
    08 Sep 2011
    Link to this post
    Hi Tom Miller,

     I have tried to reproduce the problem locally with 4.1 installed but no luck. ?If possible could you please 
    send video?

    Kind regards,
    Sonya
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  7. Tom Miller
    Tom Miller avatar
    52 posts
    Registered:
    27 Feb 2010
    13 Sep 2011
    Link to this post
    Figured it out when trying to start over with creating categories.  I got into an AJAX refresh loop.  Did some research and it seems there is an issue with FF6.  I see you have a fix out for 4.2.  Any chance we will see the same fix for 4.1?  Is there going to be a SP4?

    Tried doing everything with IE7 and everything worked fine.
  8. Milena
    Milena avatar
    75 posts
    Registered:
    05 Apr 2017
    14 Sep 2011
    Link to this post
    Hi Tom Miller,

    If this happens only at FF 6 you need to install  Sitefinity 4.2 hotfix 1.

    http://www.sitefinity.com/devnet/forums/sitefinity-4-x/general-discussions/sitefinity-4-2-hotfix-1.aspx

    Please, let me know if the problem is not fixed after that.

    Kind regards,
    Milena
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
8 posts, 0 answered