It is really a strange issue. Can you please make sure that you have configured the password recovery as described in the following KB article
. You can also take a look at the following article
for more details.
Can you please set the PasswordRecoveryUrl
to the url of the page where you have dragged the Change password
widget. I have also tested the behavior on my side and configured the password recovery in a Sitefinity 7.0 test project and here is a short video
for you reference demonstrating my steps.
If the issue persists after performing the above, please let me know your Sitefinity version and the exact steps you take to configure the password recovery. You can also record a video demonstrating how the issue is reproduced on your side.
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