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Forums / Bugs & Issues / Image embedding breaks for no reason in WYSIWYG field.

Image embedding breaks for no reason in WYSIWYG field.

4 posts, 0 answered
  1. David
    David avatar
    3 posts
    Registered:
    27 May 2014
    09 Jun 2014
    Link to this post

    I have a custom field on an image called Thumbnail.

    This is where a user can use the WYSIWYG to embed an image. After an unknown amount of time the linking breaks. I have not found a reason for this. It defeats the entire purpose of having an image embed option. I have to go back to all 25 images and re-embed the image (which takes about a good 2 hours as images take forever to load before I can edit them).

    Why does this happen? How can I fix this?

  2. Stefani Tacheva
    Stefani Tacheva avatar
    718 posts
    Registered:
    06 Dec 2016
    12 Jun 2014
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    Hi David,

    This behavior is really strange. What changes have you made before you start observing the problem? Did you upgrade your project or did you move it to another environment?

    Could you please review the following article which might be useful:

    http://www.sitefinity.com/blogs/stanislav-velikovs-blog/2013/02/15/dynamically-resolving-sitefinity-links-when-using-htmlfield


    Regards,
    Stefani Tacheva
    Telerik
     
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  3. David
    David avatar
    3 posts
    Registered:
    27 May 2014
    12 Jun 2014 in reply to Stefani Tacheva
    Link to this post

    No changes were made before this problem started. The project stayed in its current environment and no upgrade was made. This is running on sitefinity 5.0. The page the images live on was not moved either. 

    I  added a custom field to images that allowed long text input. Images are embedded using the WYSIWYG tool into this field. Somewhere down the line these images stop working. The images are not moved or changed in anyway. I can edit the image and the image will re-appear. I can resize the image, crop the image and save and the image will reappear. However they will continue to be broken unless I re-link the image or edit the image in some way.

    I attached the example input for what I am doing. After an unknown amount of time (seems random) the images will break (shown in the original screenshots). 

  4. Nikola Zagorchev
    Nikola Zagorchev avatar
    424 posts
    Registered:
    08 Dec 2016
    16 Jun 2014
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    Hi David,

    Could you please open a support ticket for this issue, since it is a specific one and rather strange behavior, which we have not had before, so we could not suggest any general case solutions. It would be helpful to provide us back-end credentials in the support ticket, so we could proceed with this further and handle it in a fast pace.

    Regards,
    Nikola Zagorchev
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
4 posts, 0 answered