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Images in library return 500 error

2 posts, 0 answered
  1. Jodie
    Jodie avatar
    59 posts
    Registered:
    09 Oct 2012
    02 Feb 2014
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    Hi All,

    I have a community edition website running version 6.1 4300.

    I have an image library using the file system which creates a number of thumbnails. The images are used by a dynamic module displaying dogs waiting for adoption. Since shifting the site from pre-production to production (both on same server) the new images uploaded return a 500 error status. I've compared the images added in pre-production to production and the only thing I can see is that the newer images are published by 'User Not Found'. Being community edition there is only ever one user, so this seems odd.

    e.g
    Works - http://www.dogwatch.co.nz/images/default-source/dogs/casey_large.tmb-dw-crop.jpg?sfvrsn=0
    Doesn't - http://www.dogwatch.co.nz/images/default-source/dogs/chloe600px.tmb-dw-crop.jpg?sfvrsn=0

    Can anyone shed some light on this, as I have no idea what is going wrong here. Any help would be appreciated :)

    Cheers

    Jodie
  2. Jodie
    Jodie avatar
    59 posts
    Registered:
    09 Oct 2012
    02 Feb 2014
    Link to this post
    Hi Guys,

    My Apologies, this has been resolved. It seems my clients were still using the pre-production version of the site to upload the images :(

    Thanks

    Jodie
2 posts, 0 answered