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Forums / Bugs & Issues / New editing issue in Sitefinity backend

New editing issue in Sitefinity backend

6 posts, 0 answered
  1. Katie
    Katie avatar
    3 posts
    Registered:
    14 Jul 2011
    04 May
    Link to this post
    I have noticed a new problem sneaking into our Sitefinity installations only recently - the inability to edit two items one after another.

    Essentially, if I go into the SF backend and edit a news item, then click 'Back to news' and click to edit a different news item, then the editing screen never loads. If I look at the console, I have the following script error:

    Uncaught TypeError: Cannot read property 'constructor' of null

    The strangest thing about this, is that it's an error that not only seemed to suddenly appear, but also appeared in multiple installations. Different websites, using different versions of Sitefinity, on different environments.

    It's affecting various content types and even widget templates - in the case of widget templates I don't even receive a script error, the request simply stops and I get a blank page. In all cases if I refresh and then try to access the same item again, it works. If I then back out and click another, the issue occurs again.

    Obviously it's making content editing frustrating.

    The issue only seems to occur in Chrome, so I'm wondering if a Chrome update has caused it?

    Is this something anyone else is experiencing?
  2. Sarah
    Sarah avatar
    4 posts
    Registered:
    02 Jun 2011
    05 May in reply to Katie
    Link to this post
    Katie, I am also experiencing the issue of the editing screen not loading in Chrome after I close one item, go back, and try to open another.  I have used Chrome for a long time when editing, and this is a  recent issue. I had to switch over to Firefox to use Sitefinity.
  3. Tony
    Tony avatar
    3 posts
    Registered:
    20 Mar 2013
    05 May
    Link to this post

    I've had similar issues just recently when trying to edit the Titles & Properties of Pages, one after the other. Every other click on Titles & Properties results in the Titles & Properties page not loading, but the Pages interface refreshes. 

    Also,  a client just called to report a similar issue when trying to edit items in eCommerce>Products. 

    We are both using the same version of Chrome (50.0.2661.94), but I am on Mac, client is on PC.

    Firefox does not have the issue, so I'm thinking a recent Chrome update has broken something.

  4. Arnob Makhlaqur
    Arnob Makhlaqur avatar
    41 posts
    Registered:
    21 Nov 2016
    06 May
    Link to this post
    Hi,

    This is currently a known issue discovered by our developers. The problem is introduced by the latest version of Chrome and we are currently working on resolving the problem.

    A bug is logged in our feedback portal. You can follow its status for updates:
    http://feedback.telerik.com/Project/153/Feedback/Details/190852-after-you-create-news-item-you-cant-create-another-news-item

    Regards,
    Arnob Makhlaqur
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
  5. Sudhindra Hebbar
    Sudhindra Hebbar avatar
    17 posts
    Registered:
    12 Feb 2010
    10 May in reply to Arnob Makhlaqur
    Link to this post
    I am also facing the same issue. Is there any resolution for the same?
  6. Stanislav Velikov
    Stanislav Velikov avatar
    1113 posts
    Registered:
    08 Dec 2016
    16 May
    Link to this post
    Hi,

    There is no resolution yet for this issue, subscribe to the bug in the feedback portal to receive a notification once it gets fixed. A way to avoid the bug is to avoid using Chrome version 50+ or use a lower version of Chrome browser.

    Regards,
    Stanislav Velikov
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
6 posts, 0 answered