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Forums / Bugs & Issues / No row for Telerik.Sitefinity.Model.ManagerInfo

No row for Telerik.Sitefinity.Model.ManagerInfo

2 posts, 0 answered
  1. Amanda Shafer
    Amanda Shafer avatar
    198 posts
    12 Oct 2012
    19 Jun 2014
    Link to this post

    I'm trying to test out a copy of my sf project on my dev machine.  Anytime I visit the e-commerce checkout page, I receve the error: No row for Telerik.Sitefinity.Model.ManagerInfo ('sf_manager_info') GenericOID@def6798d ManagerInfo id=63266f29-1013-441d-ac91-f94b82e38e8d NOTRES

    Anyone know why this might be and how to correct it?

  2. Sabrie Nedzhip
    Sabrie Nedzhip avatar
    534 posts
    21 Oct 2016
    23 Jun 2014
    Link to this post
    Hi Amanda,

    It is really a strange issue. Can you please let me know when this issue started appearing - is this after an upgrade. Do you have a custom checkout widget. Have you customized or extended the built-in Checkout widget.

    In addition, can you please try to create a new page based on a default page template, and then drag and configure the default checkout widget and let me know if the issue still persists.

    Furthermore, can you please delete the error logs under the ~/App_Data/Sitefinity/Logs folder, then try to reproduce the issue again and send me the files generated under the above mentioned folder. This might give us additional information on what causes the issue.

    Sabrie Nedzhip
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2 posts, 0 answered