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Page Templates page slow to load

3 posts, 0 answered
  1. Eric
    Eric avatar
    147 posts
    Registered:
    12 Nov 2007
    01 Apr 2013
    Link to this post
    When I load the Page Templates page in the Sitefinity backend (5.4 with hotfix), it's very slow to load. The following two requests take between 6 and 12 minutes. This just started happening. I don't know if restarting the website or database would help -- can't do this in our production environment right now. It's working fine in our QA environment, which is running the same Sitefinity version and has the same templates.

    /Sitefinity/Services/Pages/PageTemplatesService.svc/?root=f669d9a7-009d-4d83-ddaa-000000000002&managerType=Telerik.Sitefinity.Modules.Pages.PageManager&providerName=&itemType=Telerik.Sitefinity.Pages.Model.PageTemplate&provider=&skip=0&take=50&filter=

    /Sitefinity/Services/Pages/PageTemplatesService.svc/?root=f669d9a7-009d-4d83-ddaa-000000000002&managerType=Telerik.Sitefinity.Modules.Pages.PageManager&providerName=&itemType=Telerik.Sitefinity.Pages.Model.PageTemplate&provider=OpenAccessDataProvider&skip=0&take=50&filter=

    Thanks,
    Eric
  2. Randy Hodge
    Randy Hodge avatar
    96 posts
    Registered:
    03 Nov 2014
    04 Apr 2013
    Link to this post
    Hi Eric,

    Is you database on the same server as your site? Can you tell me if you are having this issue with any other backend pages?

    Kind regards,
    Randy Hodge
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Eric
    Eric avatar
    147 posts
    Registered:
    12 Nov 2007
    04 Apr 2013 in reply to Randy Hodge
    Link to this post
    This happened after we tried to implement load balancing and moved the website folder to a network share. We ended up experiencing other performance issues (nothing as bad as this) and ended up moving back to having local folders for each web server. Whether moving the folders fixed it, I don't know, but it doesn't seem to be an issue any more.
3 posts, 0 answered