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Password Reset

4 posts, 2 answered
  1. Lalit
    Lalit avatar
    9 posts
    Registered:
    01 Jul 2013
    28 Dec 2015
    Link to this post

    we have implemented 'forgot password' widget from sitefinity.

    I have valid SMTP setting in

    Settings -> advanced -> System -> SMTP(email settings)

    Below parameters are set under Settings -> Advanced -> Security ->Membership Providers -> Default -> Parameters

    enablePasswordRetrieval - true

    enablePasswordReset - true

    recoveryMailAddress - set (valid email address)

    recoveryMailBody - Dear <%\s*UserDisplayName\s*%>, <br />we received a request for password change for username <%\s*UserName\s*%>.<br /> <a href="<%\s*ConfirmationUrl\s*%>" target="_blank">Go to this page</a> to set your new password. The link will be active for one hour.<br /> <br /> Best regards,<br /> The IT team <br />

     

    recoveryMailSubject - 'Password recovery'

     

    on Clicking the 'Forgot Password' and entering the a registered user email id and click on 'Submit', information message appears (Password reset instructions have been sent to your email ), but no mail with instructions or url to reset the password. we are using Sitefinity 8.0. Please help.

     

    Thanks, Lalit

    Answered
  2. Arnob Makhlaqur
    Arnob Makhlaqur avatar
    41 posts
    Registered:
    29 Sep 2016
    29 Dec 2015
    Link to this post
    Hi Lalit,

    Please check whether Administration->Settings->Advanced->Notifications->DefaultProfiles->smtp settings are as below:
    ProfileType: smtp
    ProfileName: Default

    Then set the SMTP details into the Default profile of Notifications settings: Administration->Settings->Advanced->Notifications->Profiles->Default.

    Optionally, to send form notifications through email from any other form, Enable option need to be ticked from the following settings: Administration->Settings->Advanced->Forms->Notifications.

    Regards,
    Arnob Makhlaqur
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
    Answered
  3. Lalit
    Lalit avatar
    9 posts
    Registered:
    01 Jul 2013
    30 Dec 2015
    Link to this post
    This worked, Thanks Arnob!
  4. Nikola Zagorchev
    Nikola Zagorchev avatar
    424 posts
    Registered:
    29 Sep 2016
    31 Dec 2015
    Link to this post
    Hello,

    We are glad that you have managed to get it working.

    Regards,
    Nikola Zagorchev
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
4 posts, 2 answered