Can you provide a bit more information? Is this a build in Sitefinity module, a dynamic module or a custom module? If it is a custom module, how is it build - with Sitefinity thunder or are you using one of the SDK samples? Does your licence support the module in question provided it is a Sitefinity module ?
I would suggest you to review the following forum thread
Ivan D. Dimitrov
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system and vote to affect the priority of the items