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Forums / Bugs & Issues / Unable to access Image Library in Sitefinity v. 6.1.x

Unable to access Image Library in Sitefinity v. 6.1.x

6 posts, 0 answered
  1. Samir Vaidya
    Samir Vaidya avatar
    261 posts
    Registered:
    05 Feb 2005
    12 Aug 2013
    Link to this post
    When I try to click on one of my existing Image Libraries in Sitefinity v. 6.1.x (currently using Sitefinity v. 6.1.4300), I get the following error message in my log file:

    ----------------------------------------
    Timestamp: 8/10/2013 5:32:21 PMMessage: HandlingInstanceID: 9cab1059-8372-4c58-bc70-aa12c4f89036
    An exception of type 'System.NullReferenceException' occurred and was caught.
    -----------------------------------------------------------------------------
    08/10/2013 10:32:21
    Type : System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Object reference not set to an instance of an object.
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Boolean ImplementsInterface(System.Type, System.Type)
    HResult : -2147467261
    Stack Trace :    at System.SitefinityExtensions.ImplementsInterface(Type type, Type interfaceType)
       at Telerik.Sitefinity.Web.UI.ContentUI.ContentView.GetCacheDependencyObjects()
       at Telerik.Sitefinity.Web.UI.ContentUI.ContentView.SubscribeCacheDependency()
       at Telerik.Sitefinity.Web.UI.ContentUI.ContentView.CreateChildControls()
       at System.Web.UI.Control.EnsureChildControls()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)Additional Info:MachineName : W12
    TimeStamp : 8/10/2013 5:32:21 PM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130206294668550141
    ThreadIdentity : Anonymous
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://trcacademy.net/class-listings
    Category: ErrorLogPriority: 0EventId: 90000Severity: ErrorTitle:Enterprise Library Exception HandlingMachine: W12App Domain: /LM/W3SVC/23968/ROOT-1-130206294668550141ProcessId: 100756Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exeThread Name: Win32 ThreadId:3260Extended Properties:
    ----------------------------------------

    I recently upgraded from Sitefinity v. 5.4 and it was working just fine in the earlier version of Sitefinity.

    This is the error on the screen when I attempt to access my specific Image Library:

    Server Error in '/' Application.Object reference not set to an instance of an object. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
    Stack Trace:

    [NullReferenceException: Object reference not set to an instance of an object.]
    Telerik.Sitefinity.Web.UI.ContentUI.ContentViewControlDefinition.GetDefaultMasterView() +57
    Telerik.Sitefinity.Web.UI.ContentUI.ContentView.DetermineCurrentViewName() +280
    Telerik.Sitefinity.Web.UI.ContentUI.ContentView.CreateChildControls() +60
    System.Web.UI.Control.EnsureChildControls() +83
    System.Web.UI.Control.PreRenderRecursiveInternal() +42
    System.Web.UI.Control.PreRenderRecursiveInternal() +168
    System.Web.UI.Control.PreRenderRecursiveInternal() +168
    System.Web.UI.Control.PreRenderRecursiveInternal() +168
    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +974


    Please advise.
  2. Jen Peleva
    Jen Peleva avatar
    568 posts
    Registered:
    10 Nov 2016
    12 Aug 2013
    Link to this post
    Hi Samir,

     Thank you for contacting Sitefinity support. 

    The error seems to be caused because image, documents and video modules haven`t passed the upgrade. To fix the problem go to Administration->Modules & Services and locate Libraries and select the option to Deactivate it.

    After this select the option to uninstall it (don`t worry none of the images will be lost).

    After uninstall select the option to install it again. This time installation should pass successfully.

    There is a chance to get an error which says that there is a duplicate value in table sf_presentation_data. In this case you need to get the id of the duplicate item (it will be in the error message) and delete it manually on the sql server. For precaution, backup your database before executing the delete.

    I hope these steps will help you solve the issue. If any other issues appear, do not hesitate to contact us again.

    Regards,
    Jen Peleva
    Telerik
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Samir Vaidya
    Samir Vaidya avatar
    261 posts
    Registered:
    05 Feb 2005
    12 Aug 2013 in reply to Jen Peleva
    Link to this post
    When I attempted to uninstall the Libraries module, I got an error message stating that the uninstallation of the module failed and that that I should check the Application Error Log.

    Below is the contents of the error log (I was not able to attach it because the file attach feature in this forum only seems to accept .gif, .jpg, .jpeg and .png files):

    ----------------------------------------
    Timestamp: 8/12/2013 4:14:19 AM

    Message: HandlingInstanceID: 4ac4980c-ed28-4bc1-b9a7-c0e0ceef3d91
    An exception of type 'System.NullReferenceException' occurred and was caught.
    -----------------------------------------------------------------------------
    08/11/2013 21:14:19
    Type : System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Object reference not set to an instance of an object.
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Telerik.Sitefinity.Web.UI.ContentUI.Contracts.IContentViewDefinition GetDefaultMasterView()
    HResult : -2147467261
    Stack Trace :    at Telerik.Sitefinity.Web.UI.ContentUI.ContentViewControlDefinition.GetDefaultMasterView()
       at Telerik.Sitefinity.Web.UI.ContentUI.ContentView.DetermineCurrentViewName()
       at Telerik.Sitefinity.Web.UI.ContentUI.ContentView.CreateChildControls()
       at System.Web.UI.Control.EnsureChildControls()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    Additional Info:

    MachineName : W12
    TimeStamp : 8/12/2013 4:14:19 AM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130207541742411307
    ThreadIdentity : trcacademy
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://trcacademy.net/Sitefinity/Content/Images/LibraryImages/assistant-pros/


    Category: ErrorLog

    Priority: 0

    EventId: 90000

    Severity: Error

    Title:Enterprise Library Exception Handling

    Machine: W12

    App Domain: /LM/W3SVC/23968/ROOT-1-130207541742411307

    ProcessId: 17156

    Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

    Thread Name:

    Win32 ThreadId:47132

    Extended Properties:
    ----------------------------------------
    ----------------------------------------
    Timestamp: 8/12/2013 4:14:24 AM

    Message: HandlingInstanceID: edec0232-50fa-477f-a6b7-f1d12f046fd1
    An exception of type 'System.NullReferenceException' occurred and was caught.
    -----------------------------------------------------------------------------
    08/11/2013 21:14:24
    Type : System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Object reference not set to an instance of an object.
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Telerik.Sitefinity.Web.UI.ContentUI.Contracts.IContentViewDefinition GetDefaultMasterView()
    HResult : -2147467261
    Stack Trace :    at Telerik.Sitefinity.Web.UI.ContentUI.ContentViewControlDefinition.GetDefaultMasterView()
       at Telerik.Sitefinity.Web.UI.ContentUI.ContentView.DetermineCurrentViewName()
       at Telerik.Sitefinity.Web.UI.ContentUI.ContentView.CreateChildControls()
       at System.Web.UI.Control.EnsureChildControls()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    Additional Info:

    MachineName : W12
    TimeStamp : 8/12/2013 4:14:24 AM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130207541742411307
    ThreadIdentity : trcacademy
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://trcacademy.net/Sitefinity/Content/Images/LibraryImages/instructors/


    Category: ErrorLog

    Priority: 0

    EventId: 90000

    Severity: Error

    Title:Enterprise Library Exception Handling

    Machine: W12

    App Domain: /LM/W3SVC/23968/ROOT-1-130207541742411307

    ProcessId: 17156

    Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

    Thread Name:

    Win32 ThreadId:38052

    Extended Properties:
    ----------------------------------------
    ----------------------------------------
    Timestamp: 8/12/2013 4:19:46 AM

    Message: HandlingInstanceID: bc550a9b-f8a7-45bf-9a54-bf7fc32f1e5d
    An exception of type 'System.NullReferenceException' occurred and was caught.
    -----------------------------------------------------------------------------
    08/11/2013 21:19:46
    Type : System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Object reference not set to an instance of an object.
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Telerik.Sitefinity.Web.UI.ContentUI.Contracts.IContentViewDefinition GetDefaultMasterView()
    HResult : -2147467261
    Stack Trace :    at Telerik.Sitefinity.Web.UI.ContentUI.ContentViewControlDefinition.GetDefaultMasterView()
       at Telerik.Sitefinity.Web.UI.ContentUI.ContentView.DetermineCurrentViewName()
       at Telerik.Sitefinity.Web.UI.ContentUI.ContentView.CreateChildControls()
       at System.Web.UI.Control.EnsureChildControls()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    Additional Info:

    MachineName : W12
    TimeStamp : 8/12/2013 4:19:46 AM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130207541742411307
    ThreadIdentity : trcacademy
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://trcacademy.net/Sitefinity/Content/Images/LibraryImages/assistant-pros/


    Category: ErrorLog

    Priority: 0

    EventId: 90000

    Severity: Error

    Title:Enterprise Library Exception Handling

    Machine: W12

    App Domain: /LM/W3SVC/23968/ROOT-1-130207541742411307

    ProcessId: 17156

    Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

    Thread Name:

    Win32 ThreadId:29356

    Extended Properties:
    ----------------------------------------
    ----------------------------------------
    Timestamp: 8/12/2013 4:26:37 AM

    Message: HandlingInstanceID: 9bc421a7-892d-4a0e-b4ae-0119f8223143
    An exception of type 'Telerik.Sitefinity.Utilities.MS.ServiceModel.Web.WebProtocolException' occurred and was caught.
    ---------------------------------------------------------------------------------------------------------------------
    08/11/2013 21:26:37
    Type : Telerik.Sitefinity.Utilities.MS.ServiceModel.Web.WebProtocolException, Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    Message : ..::login|session|expired::../Sitefinity/Login/Ajax
    Source : Telerik.Sitefinity
    Help link :
    StatusCode : PreconditionFailed
    StatusDescription : ..::login|session|expired::../Sitefinity/Login/Ajax
    IsDetailXhtml : True
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Void RequestAuthentication(Boolean, Boolean)
    HResult : -2146233087
    detailWriterInstance : Telerik.Sitefinity.Utilities.MS.ServiceModel.Web.WebProtocolException+StringDetailWriter
    Stack Trace :    at Telerik.Sitefinity.Web.Services.ServiceUtility.RequestAuthentication(Boolean needAdminRights, Boolean demandBackendUser)
       at Telerik.Sitefinity.Modules.Pages.Web.Services.ZoneEditorOperationValidationAttribute.BeforeCall(String operationName, Object[] inputs)
       at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InspectInputsCore(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage41(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage4(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage3(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage2(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage1(MessageRpc& rpc)
       at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

    Additional Info:

    MachineName : W12
    TimeStamp : 8/12/2013 4:26:37 AM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130207541742411307
    ThreadIdentity :
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://trcacademy.net/Sitefinity/Services/Pages/ZoneEditorService.svc/Page/e7ed9fd6-eca9-6e66-9623-ff000086d414/


    Category: ErrorLog

    Priority: 0

    EventId: 90000

    Severity: Error

    Title:Enterprise Library Exception Handling

    Machine: W12

    App Domain: /LM/W3SVC/23968/ROOT-1-130207541742411307

    ProcessId: 17156

    Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

    Thread Name:

    Win32 ThreadId:96212

    Extended Properties:
    ----------------------------------------
    ----------------------------------------
    Timestamp: 8/12/2013 4:34:16 AM

    Message: HandlingInstanceID: 3a3218ed-abcd-43e1-9b98-f0206dcfb282
    An exception of type 'System.Exception' occurred and was caught.
    ----------------------------------------------------------------
    08/11/2013 21:34:16
    Type : System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : The configuration 'FormsConfig' is not registered
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Void VerifySectionRegistered(System.Type)
    HResult : -2146233088
    Stack Trace :    at Telerik.Sitefinity.Configuration.Config.VerifySectionRegistered(Type sectionType)
       at Telerik.Sitefinity.Configuration.Config.GetSectionInternal(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate[TSection](Boolean safeMode)
       at Telerik.Sitefinity.Modules.Forms.FormsManager.get_ProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.GetProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.Initialize()

    Additional Info:

    MachineName : W12
    TimeStamp : 8/12/2013 4:34:16 AM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130207541742411307
    ThreadIdentity :
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://trcacademy.net/DefaultWorkflows/AnyMediaContentApprovalWorkflow.xamlx


    Category: ErrorLog

    Priority: 0

    EventId: 90030

    Severity: Error

    Title:Enterprise Library Exception Handling

    Machine: W12

    App Domain: /LM/W3SVC/23968/ROOT-1-130207541742411307

    ProcessId: 17156

    Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

    Thread Name:

    Win32 ThreadId:72760

    Extended Properties:
    ----------------------------------------
    ----------------------------------------
    Timestamp: 8/12/2013 4:34:16 AM

    Message: HandlingInstanceID: 8ca5b6a3-5f77-4ffc-880a-50c7e62d332c
    An exception of type 'System.Exception' occurred and was caught.
    ----------------------------------------------------------------
    08/11/2013 21:34:16
    Type : System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : The configuration 'BlogsConfig' is not registered
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Void VerifySectionRegistered(System.Type)
    HResult : -2146233088
    Stack Trace :    at Telerik.Sitefinity.Configuration.Config.VerifySectionRegistered(Type sectionType)
       at Telerik.Sitefinity.Configuration.Config.GetSectionInternal(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate[TSection](Boolean safeMode)
       at Telerik.Sitefinity.Modules.Blogs.BlogsManager.get_ProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.GetProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.Initialize()

    Additional Info:

    MachineName : W12
    TimeStamp : 8/12/2013 4:34:16 AM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130207541742411307
    ThreadIdentity :
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://trcacademy.net/DefaultWorkflows/AnyMediaContentApprovalWorkflow.xamlx


    Category: ErrorLog

    Priority: 0

    EventId: 90030

    Severity: Error

    Title:Enterprise Library Exception Handling

    Machine: W12

    App Domain: /LM/W3SVC/23968/ROOT-1-130207541742411307

    ProcessId: 17156

    Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

    Thread Name:

    Win32 ThreadId:72760

    Extended Properties:
    ----------------------------------------
    ----------------------------------------
    Timestamp: 8/12/2013 4:34:16 AM

    Message: HandlingInstanceID: 9ec62511-3853-42b3-a30f-fe026d36f3bc
    An exception of type 'System.Exception' occurred and was caught.
    ----------------------------------------------------------------
    08/11/2013 21:34:16
    Type : System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : The configuration 'NewsConfig' is not registered
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Void VerifySectionRegistered(System.Type)
    HResult : -2146233088
    Stack Trace :    at Telerik.Sitefinity.Configuration.Config.VerifySectionRegistered(Type sectionType)
       at Telerik.Sitefinity.Configuration.Config.GetSectionInternal(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate[TSection](Boolean safeMode)
       at Telerik.Sitefinity.Modules.News.NewsManager.get_ProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.GetProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.Initialize()

    Additional Info:

    MachineName : W12
    TimeStamp : 8/12/2013 4:34:16 AM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130207541742411307
    ThreadIdentity :
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://trcacademy.net/DefaultWorkflows/AnyMediaContentApprovalWorkflow.xamlx


    Category: ErrorLog

    Priority: 0

    EventId: 90030

    Severity: Error

    Title:Enterprise Library Exception Handling

    Machine: W12

    App Domain: /LM/W3SVC/23968/ROOT-1-130207541742411307

    ProcessId: 17156

    Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

    Thread Name:

    Win32 ThreadId:72760

    Extended Properties:
    ----------------------------------------
    ----------------------------------------
    Timestamp: 8/12/2013 4:34:16 AM

    Message: HandlingInstanceID: 9025390e-530f-44c6-951c-c42ab280d108
    An exception of type 'System.Exception' occurred and was caught.
    ----------------------------------------------------------------
    08/11/2013 21:34:16
    Type : System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : The configuration 'EventsConfig' is not registered
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Void VerifySectionRegistered(System.Type)
    HResult : -2146233088
    Stack Trace :    at Telerik.Sitefinity.Configuration.Config.VerifySectionRegistered(Type sectionType)
       at Telerik.Sitefinity.Configuration.Config.GetSectionInternal(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate[TSection](Boolean safeMode)
       at Telerik.Sitefinity.Modules.Events.EventsManager.get_ProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.GetProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.Initialize()

    Additional Info:

    MachineName : W12
    TimeStamp : 8/12/2013 4:34:16 AM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130207541742411307
    ThreadIdentity :
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://trcacademy.net/DefaultWorkflows/AnyMediaContentApprovalWorkflow.xamlx


    Category: ErrorLog

    Priority: 0

    EventId: 90030

    Severity: Error

    Title:Enterprise Library Exception Handling

    Machine: W12

    App Domain: /LM/W3SVC/23968/ROOT-1-130207541742411307

    ProcessId: 17156

    Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

    Thread Name:

    Win32 ThreadId:72760

    Extended Properties:
    ----------------------------------------
    ----------------------------------------
    Timestamp: 8/12/2013 8:17:32 AM

    Message: HandlingInstanceID: 40dd5116-abd2-463c-b696-6b2d488c1b74
    An exception of type 'System.Web.HttpException' occurred and was caught.
    ------------------------------------------------------------------------
    08/12/2013 01:17:32
    Type : System.Web.HttpException, System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
    Message : Failed to authenticate. Reason: Unknown
    Source : Telerik.Sitefinity
    Help link :
    WebEventCode : 0
    ErrorCode : -2147467259
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Boolean IsBasicAuthenticaton(System.Web.HttpContextBase)
    HResult : -2147467259
    Stack Trace :    at Telerik.Sitefinity.Security.SecurityManager.IsBasicAuthenticaton(HttpContextBase context)
       at Telerik.Sitefinity.Security.SecurityManager.AuthenticateRequest(HttpContextBase context)
       at Telerik.Sitefinity.Web.SitefinityHttpModule.AppContext_AuthenticateRequest(Object sender, EventArgs e)
       at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    Additional Info:

    MachineName : W12
    TimeStamp : 8/12/2013 8:17:32 AM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130207690342100586
    ThreadIdentity :
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://85.17.141.182/proxychecker/check.cgi?action=getinfo


    Category: ErrorLog

    Priority: 0

    EventId: 90000

    Severity: Error

    Title:Enterprise Library Exception Handling

    Machine: W12

    App Domain: /LM/W3SVC/23968/ROOT-1-130207690342100586

    ProcessId: 64604

    Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

    Thread Name:

    Win32 ThreadId:96988

    Extended Properties:
    ----------------------------------------
    ----------------------------------------
    Timestamp: 8/12/2013 12:21:13 PM

    Message: HandlingInstanceID: ac01589f-c80b-4cb1-af57-9078b365edbe
    An exception of type 'System.Exception' occurred and was caught.
    ----------------------------------------------------------------
    08/12/2013 05:21:13
    Type : System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : The configuration 'FormsConfig' is not registered
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Void VerifySectionRegistered(System.Type)
    HResult : -2146233088
    Stack Trace :    at Telerik.Sitefinity.Configuration.Config.VerifySectionRegistered(Type sectionType)
       at Telerik.Sitefinity.Configuration.Config.GetSectionInternal(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate[TSection](Boolean safeMode)
       at Telerik.Sitefinity.Modules.Forms.FormsManager.get_ProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.GetProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.Initialize()

    Additional Info:

    MachineName : W12
    TimeStamp : 8/12/2013 12:21:13 PM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130207831776538300
    ThreadIdentity :
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://www.trcacademy.net/DefaultWorkflows/AnyContentApprovalWorkflow.xamlx


    Category: ErrorLog

    Priority: 0

    EventId: 90030

    Severity: Error

    Title:Enterprise Library Exception Handling

    Machine: W12

    App Domain: /LM/W3SVC/23968/ROOT-1-130207831776538300

    ProcessId: 24104

    Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

    Thread Name:

    Win32 ThreadId:1204

    Extended Properties:
    ----------------------------------------
    ----------------------------------------
    Timestamp: 8/12/2013 12:21:13 PM

    Message: HandlingInstanceID: fadd98fe-a0b4-4c3d-9d7f-b7baec137794
    An exception of type 'System.Exception' occurred and was caught.
    ----------------------------------------------------------------
    08/12/2013 05:21:13
    Type : System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : The configuration 'BlogsConfig' is not registered
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Void VerifySectionRegistered(System.Type)
    HResult : -2146233088
    Stack Trace :    at Telerik.Sitefinity.Configuration.Config.VerifySectionRegistered(Type sectionType)
       at Telerik.Sitefinity.Configuration.Config.GetSectionInternal(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate[TSection](Boolean safeMode)
       at Telerik.Sitefinity.Modules.Blogs.BlogsManager.get_ProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.GetProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.Initialize()

    Additional Info:

    MachineName : W12
    TimeStamp : 8/12/2013 12:21:13 PM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130207831776538300
    ThreadIdentity :
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://www.trcacademy.net/DefaultWorkflows/AnyContentApprovalWorkflow.xamlx


    Category: ErrorLog

    Priority: 0

    EventId: 90030

    Severity: Error

    Title:Enterprise Library Exception Handling

    Machine: W12

    App Domain: /LM/W3SVC/23968/ROOT-1-130207831776538300

    ProcessId: 24104

    Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

    Thread Name:

    Win32 ThreadId:1204

    Extended Properties:
    ----------------------------------------
    ----------------------------------------
    Timestamp: 8/12/2013 12:21:13 PM

    Message: HandlingInstanceID: af12b88a-48c0-4697-bd0c-8d84357858d1
    An exception of type 'System.Exception' occurred and was caught.
    ----------------------------------------------------------------
    08/12/2013 05:21:13
    Type : System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : The configuration 'NewsConfig' is not registered
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Void VerifySectionRegistered(System.Type)
    HResult : -2146233088
    Stack Trace :    at Telerik.Sitefinity.Configuration.Config.VerifySectionRegistered(Type sectionType)
       at Telerik.Sitefinity.Configuration.Config.GetSectionInternal(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate[TSection](Boolean safeMode)
       at Telerik.Sitefinity.Modules.News.NewsManager.get_ProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.GetProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.Initialize()

    Additional Info:

    MachineName : W12
    TimeStamp : 8/12/2013 12:21:13 PM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130207831776538300
    ThreadIdentity :
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://www.trcacademy.net/DefaultWorkflows/AnyContentApprovalWorkflow.xamlx


    Category: ErrorLog

    Priority: 0

    EventId: 90030

    Severity: Error

    Title:Enterprise Library Exception Handling

    Machine: W12

    App Domain: /LM/W3SVC/23968/ROOT-1-130207831776538300

    ProcessId: 24104

    Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

    Thread Name:

    Win32 ThreadId:1204

    Extended Properties:
    ----------------------------------------
    ----------------------------------------
    Timestamp: 8/12/2013 12:21:18 PM

    Message: HandlingInstanceID: f60be0ed-70ae-4f97-85c9-216647649a6a
    An exception of type 'System.Exception' occurred and was caught.
    ----------------------------------------------------------------
    08/12/2013 05:21:18
    Type : System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : The configuration 'EventsConfig' is not registered
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Void VerifySectionRegistered(System.Type)
    HResult : -2146233088
    Stack Trace :    at Telerik.Sitefinity.Configuration.Config.VerifySectionRegistered(Type sectionType)
       at Telerik.Sitefinity.Configuration.Config.GetSectionInternal(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate(Type sectionType, Boolean safeMode)
       at Telerik.Sitefinity.Configuration.Config.GetSectionPrivate[TSection](Boolean safeMode)
       at Telerik.Sitefinity.Modules.Events.EventsManager.get_ProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.GetProvidersSettings()
       at Telerik.Sitefinity.Data.ManagerBase`1.Initialize()

    Additional Info:

    MachineName : W12
    TimeStamp : 8/12/2013 12:21:18 PM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130207831776538300
    ThreadIdentity :
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://www.trcacademy.net/DefaultWorkflows/AnyContentApprovalWorkflow.xamlx


    Category: ErrorLog

    Priority: 0

    EventId: 90030

    Severity: Error

    Title:Enterprise Library Exception Handling

    Machine: W12

    App Domain: /LM/W3SVC/23968/ROOT-1-130207831776538300

    ProcessId: 24104

    Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

    Thread Name:

    Win32 ThreadId:1204

    Extended Properties:
    ----------------------------------------
    ----------------------------------------
    Timestamp: 8/12/2013 3:23:26 PM

    Message: HandlingInstanceID: db61837d-95f1-4e1d-9065-17228bd061a9
    An exception of type 'System.NullReferenceException' occurred and was caught.
    -----------------------------------------------------------------------------
    08/12/2013 08:23:26
    Type : System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Object reference not set to an instance of an object.
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : System.Linq.IQueryable`1[Telerik.Sitefinity.Pages.Model.PageData] Pages(Telerik.Sitefinity.Pages.Model.PageTemplate)
    HResult : -2147467261
    Stack Trace :    at Telerik.Sitefinity.Modules.Pages.PageTemplateExtensions.Pages(PageTemplate template)
       at Telerik.Sitefinity.Fluent.Modules.ModuleUninstallFacade.DeleteControls(String[] widgetTypes)
       at Telerik.Sitefinity.Fluent.Modules.ModuleUninstallFacade.Auto(IModule module)
       at Telerik.Sitefinity.Services.ModuleBase.Uninstall(SiteInitializer initializer)
       at Telerik.Sitefinity.Services.SystemManager.UninstallModule(String moduleName, Boolean delete)

    Additional Info:

    MachineName : W12
    TimeStamp : 8/12/2013 3:23:26 PM
    FullName : Telerik.Sitefinity.Utilities, Version=6.1.4300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : /LM/W3SVC/23968/ROOT-1-130207935494729379
    ThreadIdentity : trcacademy
    WindowsIdentity : W12\aspnet_23968
    Requested URL : http://trcacademy.net/Sitefinity/Services/ModulesService/modules?operation=1


    Category: ErrorLog

    Priority: 0

    EventId: 9010

    Severity: Warning

    Title:Enterprise Library Exception Handling

    Machine: W12

    App Domain: /LM/W3SVC/23968/ROOT-1-130207935494729379

    ProcessId: 37548

    Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

    Thread Name:

    Win32 ThreadId:61420

    Extended Properties:
    ----------------------------------------



    Thanks.
  4. Jen Peleva
    Jen Peleva avatar
    568 posts
    Registered:
    10 Nov 2016
    15 Aug 2013
    Link to this post
    Hi Samir,

     Have you disabled any modules under Modules and services? Can you please send me an image of your modules and services section?Also, try to enable other modules that are disabled on your side.

    Regards,
    Jen Peleva
    Telerik
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  5. Compton
    Compton avatar
    18 posts
    Registered:
    02 Feb 2012
    22 Oct 2013
    Link to this post
    Hi,

    Was there every any resolution to this issue?  I am having the same issue with my 6.1 upgrade (from 5.4).  I tried to uninstall the module from the GUI, but it would not uninstall.  I tried "manually" uninstalling it from the config file and got the duplicate sf_presentation_data error message.  I tried deleting the duplicated key and then ended up with other problems.  My error log is more or less identical to the one above.

    Thanks.
  6. Stefani Tacheva
    Stefani Tacheva avatar
    718 posts
    Registered:
    06 Dec 2016
    25 Oct 2013
    Link to this post
    Hi,

    The problem must have occurred after an upgrade of sitefinity to version 6.0 where hierarchical libraries for all media content is available.

    After you have reinstalled the module the installation has fail and an error message will be displayed presenting an error indicating that in table sf_presentation_data a duplicate ID was attempted to be entered. The Id that is contained in the error message have to be deleted from sf_presentation_data table to install the module with success and fix the problem.

    A sample Error message that will be thrown by the module is:

    'pk_sf_presentation_data'. Cannot insert duplicate key in object 'dbo.sf_presentation_data'. The duplicate key value is (db0d628c-5471-4197-a94f-000000000003). The statement has been

    or
    "Insert of '731364350-57d8e0f2-8b3d-4cbf-96a4-000000000002' failed: Telerik.OpenAccess.RT.sql.SQLException: Violation of PRIMARY KEY constraint 'pk_sf_presentation_data'. Cannot insert duplicate key in object

    when you navigate to Administration -> Modules & Services -> Libraries module and click to the details.

    I have marked the values you need to take depending on the error that you will get in the Modules & Services section.

    After that you need to:

    1. Backup the database
    2. Execute this SQL Queries in the database to:

    DELETE FROM [DatabaseName].[dbo].[sf_presentation_data]
    WHERE id = '57d8e0f2-8b3d-4cbf-96a4-000000000001'

    Where the DatabaseName is the name of the database.

    3. Run your project.

    Repeat steps 1 to 3, because there might be two or three problematic templates.

    Then:

    4. Go to Administration -> Backend pages and delete all child pages under 

    Sitefinity -> Content -> Types of Content -> Images
    Sitefinity -> Content -> Types of Content -> Videos
    Sitefinity -> Content -> Types of Content -> Documents & Files

    5. Go to App_Data -> Sitefinity -> Configurations -> SystemConfig.config file
    6. Remove the version and the start up form the line of the Libraries module. The line should look like this:

    <add  name="Libraries" />

    7. Restart the application by making a dummy change in your web.config file or recycle the app Pool.

    The problem should be resolved then.

    Regards,
    Stefani Tacheva
    Telerik
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
6 posts, 0 answered