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Newsletter SMTP Problem

2 posts, 0 answered
  1. Chong
    Chong avatar
    1 posts
    28 May 2009
    05 Apr 2010
    Link to this post
    We keep trying a valid SMTP account to try and send out a newsletter. Keep getting a 'Failure sending mail' error. Any ideas on whey this would not work.
  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    25 Apr 2017
    05 Apr 2010
    Link to this post
    Hello Chong,

    Check whether there is any useful information in the sitefinity's error log located under App_Data folder. You could also take a look at Newsletters module not sending e-mails . Then newsletters module uses WebService, so make sure that something has not block it.

    Ivan Dimitrov
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2 posts, 0 answered