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Forums / Bugs & Issues / Sending Newsletter Error

Sending Newsletter Error

2 posts, 0 answered
  1. Kieran
    Kieran avatar
    56 posts
    Registered:
    14 Aug 2008
    25 Feb 2010
    Link to this post
    Hey


    I am trying to send a newsletter to large number of subscribers 7000.

    I am getting a javascript error

    Message: Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server. The status code returned from the server was: 12031
    Line: 604
    Char: 13
    Code: 0


    Message: Sys.WebForms.PageRequestManagerServerErrorException: An item with the same key has already been added.
    Line: 604
    Char: 13
    Code: 0


    Message: Sys.WebForms.PageRequestManagerServerErrorException: Insufficient permissions to access module "Newsletters".
    Line: 604
    Char: 13
    Code: 0



    Thanks
    Kieran

  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    25 Nov 2016
    25 Feb 2010
    Link to this post
    Hello Kieran,

    The error you are getting means

    12031   ERROR_INTERNET_CONNECTION_RESET The connection with the server has been reset.

    The error could be related to to the HTTP Runtime limitation of the maxRequestLength in your web.config. Try separating the subscriber group in two smaller groups, so each group should contain approximately 3000 subscribers.

    Kind regards,
    Ivan Dimitrov
    the Telerik team

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2 posts, 0 answered