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Forums / Bugs & Issues / SF3.6 - News and Events Content Prob

SF3.6 - News and Events Content Prob

3 posts, 0 answered
  1. Simon Harrison
    Simon Harrison avatar
    2 posts
    Registered:
    12 May 2010
    12 May 2010
    Link to this post
    Just gone back to my local school site after a short absence and find that I cannot edit existing news items or events or even add content to new news items or events. All fields except the content entry work fine; just for the content entry I cannot get the cursor into the text field and, for existing articles i.e. already published, I cannot see the content in edit view (it is there in preview and on the published website). I can add or update page generic content.

    Any ideas?
  2. Radoslav Georgiev
    Radoslav Georgiev avatar
    3370 posts
    Registered:
    01 Feb 2016
    13 May 2010
    Link to this post
    Hi Simon Harrison,

    Thank you for contacting Telerik Support.

    Could you please check if there are any Java Script errors thrown when you open a content item for edit or create a new one. There might be errors which are preventing the RadEditor control (responsible for the content) running properly. If we have an idea what the errors are we would be able to provide specific troubleshooting tips.

    Greetings,
    Radoslav Georgiev
    the Telerik team

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  3. Simon Harrison
    Simon Harrison avatar
    2 posts
    Registered:
    12 May 2010
    15 May 2010
    Link to this post
    Hi Radoslav

    Many thanks for the response.

    I not very tecchy (I only administer the site) so I'm not sure how a Java script error would be displayed; having said that nothing obvious came up :-)

    What I did find was that an entry in Events and another in News were both locked (not sure why) I unlocked them both but this made no immediate difference; however, when I logged into the site the following day all was working OK. Mystery solved (or not :-))

    Best rgds

    Simon
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3 posts, 0 answered