+1-888-365-2779
Try Now
More in this section

Forums / Bugs & Issues / snippets have stopped working

snippets have stopped working

2 posts, 0 answered
  1. Developer
    Developer avatar
    2 posts
    Registered:
    21 Aug 2008
    09 Dec 2008
    Link to this post
    Is there any reason why the snippet would stop displaying when editing content. It was working, and has been for a couple of months. Now, when clicking on the snippet it just inserts <p> </p> in to the page.
    The content of the snippet is a html comment that is then replaced when the page is populated. But now it doesn't add the correct info.
    I have checked the EditorToolsFile.xml and the content is still in the file, unchanged.
  2. Georgi
    Georgi avatar
    3583 posts
    Registered:
    28 Oct 2016
    12 Dec 2008
    Link to this post
    Hello Developer,

    This is very strange. Could you please send us your EditorToolsFile.xml?
    Could you also elaborate if you have performed projects upgrades recently? The RadControls are changing with each version and there might be something related to an upgrade.

    We will inspect the file and see if it is causing a problem with the last official release with Sitefinity.

    Greetings,
    Georgi
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
2 posts, 0 answered