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Forums / Bugs & Issues / Timeout Error with EditorCssFile.css

Timeout Error with EditorCssFile.css

3 posts, 0 answered
  1. Semps
    Semps avatar
    6 posts
    Registered:
    21 Mar 2010
    22 Mar 2010
    Link to this post

    Hi,

    I've just installed SiteFinity3.7 on WindowsXP. For the most part, things are working as they should, however when the RadEditor tries to load (by trying to edit a Generic Content control within a Page, or by going to the Modules section and clicking on the "Create a new item" button) it stops working.

    By using a program called HttpWatch i can see that as it is loading all the necessary files, it gets to a file called "EditorCssFile.css", tries for exactly 1 hour to load it before returning an "Internet Timeout" error, then continues to load the remaining files. Once it's loaded the remaining files, the page with the RadEditor control in it finally loads and works fine.

    So the problem is that it's trying for 1 hour to load this "EditorCssFile.css" before the page finally loads. I've looked at this css file and it's empty.

    Does anyone have any suggestions as to how to get around this problem?

    Cheers.
  2. Semps
    Semps avatar
    6 posts
    Registered:
    21 Mar 2010
    22 Mar 2010
    Link to this post
    Ok, I can see now that when I create a new project, one of the files that gets added is the "EditorCssFile.css". If, once I've created a new project I simply delete this file, the problem goes away. I can even add the file back in after I've deleted the original and the problem is no longer there.

    It's as though the file is locked down somehow when it's first created and cannot be accessed. If anyone knows what the cause of this is I'd appreciate knowing. However at least I now have a workaround.
  3. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    25 Nov 2016
    22 Mar 2010
    Link to this post
    Hi Gavin Semple,

    Check whether something has blocked the css file and it could not be loaded.
    ~/Sitefinity/Admin/Themes/Default/AjaxControlsSkins/Sitefinity/EditorCssFile.css

    You could also try to map the external templates for the problematic parts and remove the css reference.

    Sincerely yours,
    Ivan Dimitrov
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3 posts, 0 answered