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Unable to edit users

3 posts, 0 answered
  1. Saumitra
    Saumitra avatar
    127 posts
    Registered:
    10 Mar 2009
    07 May 2010
    Link to this post
    Hi,

    I'm facing a problem while trying to edit a user profile through the Administration --> Users option in the Sitefinity administration interface. The screenshot of the runtime error that is displayed after clickin on the save changes button is attached with this post. I've also attached the screenshot of the profile that I'm trying to edit.

    Please help me understand why I'm facing this issue.

    By the way, I'm working with Sitefinity Standard Edition 3.7, SP3.

    Thanks,
    Saumitra
  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    25 Nov 2016
    07 May 2010
    Link to this post
    Hi Saumitra,

    Most probably there have been some manual changes to the database and it seem shat the relation between the tables below has been broken. It is possible that the user PropertyName of ValueType from [telerik_UserMetaInfo] has been removed or added twice. I suggest that you should observe the users from the tables below.

    dbo.telerik_Profile
    dbo.telerik_Roles
    dbo.telerik_UserMetaInfo
    dbo.telerik_Users
    dbo.telerik_UsersInRoles

    All the best,
    Ivan Dimitrov
    the Telerik team

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  3. Saumitra
    Saumitra avatar
    127 posts
    Registered:
    10 Mar 2009
    07 May 2010
    Link to this post
    Hi,

    Thanks for the help. The issue was with relevant data not being present in the telerik_profile table. After the relevant data was populated in that table, the problem was gone.

    Thanks,
    Saumitra
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3 posts, 0 answered