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Setup problems

4 posts, 0 answered
  1. Martin
    Martin avatar
    2 posts
    Registered:
    20 Aug 2010
    20 Aug 2010
    Link to this post
    Hello

    Info:
    Java developer
    Limited knowledge of dot.net

    Currently we are migration an third-party site build on sitefinity to a shared hosting solution. I never worked with with your product, but i am having a weird problem. When i build the project i received and deploy it to the new share platform, It takes about 5 sec before the browser get's a respond and 17 sec to load a page. The remote servers run on a iis7 machine. When the run same application on a local machine which is much slower (old windows xp machine with iis5) the site itself is much faster. Every part of the site is slow, so does not really matter if i load something in the backend cms or try to load a page on the frontend. Could you point me into the right direction where to search for the problem?

    Martin
  2. Radoslav Georgiev
    Radoslav Georgiev avatar
    3370 posts
    Registered:
    01 Feb 2016
    23 Aug 2010
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    Hi Martin,

    Thank you for using our services.

    The scenario which you describe looks like that the issue you are experiencing is due to IIS configuration rather than something caused by the system. Please take a look at the live machine - how many applications you have hosted there? How many applications are running in the same application pool? For example do you have the Sitefinity website running in the same application pool as other application - this means that they will be sharing the same memory resources, etc. Can you try to create a separate application pool for the Sitefinity website and run it locally.

    You can use tools like HttpWatch and Fiddler to see where are possible slowdowns in the execution of requests to your website.

    Greetings,
    Radoslav Georgiev
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Martin
    Martin avatar
    2 posts
    Registered:
    20 Aug 2010
    25 Aug 2010
    Link to this post
    Hello Radoslav Georgiev

    Well i am still working on the setup. We tried to put it on a development server with ISS6 and that works too. Our problem is that we can not read logs of any kind. In Sitefinity you can add a sitefinity.log and a performance log.
    The problem i have is that we can not write the log files.

    Our setup is the following:
    Httdocs (not writeable)
    --- Application
    Upload ( writeable)
    ---- space to write stuff

    The standard log location is ''~/App_data/sitefinity.log" , but that would come to /httdocs/App_data/sitefinity.log
    I tried stuff like "~/../Upload/sitefinity.log" but this stuff does not work. I also tried some absolute path like "//Some volume/Some folder/httdocs/upload/sitefinity.log". But i just can't get the log file into the Upload dir. You got any ideas for me, as i have no logs at all atm.

    Martin van Krieken
  4. Radoslav Georgiev
    Radoslav Georgiev avatar
    3370 posts
    Registered:
    01 Feb 2016
    25 Aug 2010
    Link to this post
    Hello Martin,

    Thank you for getting back to me.

    The health monitoring is only capable of writing log application related logs to files located in the root of the application. In that sense if the Sitefinity website is added under Httdocs the website will not have access to files under Uploads. This is so because paths to event logs are resolved using application relative links - the location must be within the scope of the application.

    This restriction is not coming from Sitefinity.  We inherit from WebEventProvider which comes from .NET framework. We are using the App_Data directory - this folder is used by ASP.NET to contain application data files including .mdf database files, XML files, and other data store files. Due to its nature this folder is protected by ASP.NET and navigation to this folder is forbidden. Data files in this folder can be accessed only through code, so if your concern is form security point of view - it is safe to allow that the App_Data folder to be writable.

    I any case you would have to provide write permissions to the App_Data folder if you intend on using the search functionality - indexes are stored as physical files in the same directory.

    Kind regards,
    Radoslav Georgiev
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
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4 posts, 0 answered