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The page cannot be found error after deployment

7 posts, 0 answered
  1. Karen
    Karen avatar
    22 posts
    Registered:
    04 Aug 2010
    07 Aug 2010
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    Hello I cannot run the website on production server (Win2003), local version works perfect but on the server it redirects to the default page and shows The page cannot be found error message, please have a look at http://new.alitbeachhotel.com

    Please help, it is very urgent.
    Thanks in advance


  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    25 Nov 2016
    08 Aug 2010
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    Hi Karen,

    Check whether the home page for your website has been set from the backend UI. When you request the website it is looking for /en/Default.aspx. You could try to rename your home page to "Home" instead of "Default". Make sure that aspx extensions are added to IIS Mappings.

    Regards,
    Ivan Dimitrov
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Karen
    Karen avatar
    22 posts
    Registered:
    04 Aug 2010
    09 Aug 2010
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    Dear Ivan

    thanks for your reply, I rechecked again the home page is set, the aspx extensions are correctly added in IIS, we removed the website from IIS and recreated again, if I set the PersistanceMode="None" in web.config, it shows the website but all rad controls are messed up because it cannot find WebResource.axd file, where the styles are stored for them, anyway it is not a solution because I need to set PersistanceMode="PathPrefix" as the website is multilingual.

    please advise
    Thanks
  4. Georgi
    Georgi avatar
    3583 posts
    Registered:
    28 Oct 2016
    16 Aug 2010
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    Hi Karen,

    I see that the error thrown is actually coming from IIS, and not from Asp.Net. This means, that the request does not reach Asp.Net, and therefore Sitefinity. 
    Could you please check if the handlers mappings are mapped to physical files? The Sitefinity pages are virtual, constructed dynamically and do not exists on the file system. Therefore, the requests should not look for physical files. 

    I hope this helps. 

    All the best,
    Georgi
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  5. Karen
    Karen avatar
    22 posts
    Registered:
    04 Aug 2010
    16 Aug 2010
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    Hi Georgi, can you please explain how to check that ?
    >>"Could you please check if the handlers mappings are mapped to physical files?"

    Thanks
  6. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    25 Nov 2016
    16 Aug 2010
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    Hello Karen,

    Take a look at How to: Configure an HTTP Handler Extension in IIS

    Best wishes,
    Ivan Dimitrov
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  7. Karen
    Karen avatar
    22 posts
    Registered:
    04 Aug 2010
    16 Aug 2010
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    Ivan the website is working on shared hosting therefore I have no access to IIS, but provider assure me that many many other asp.net websites run on the same server so the mappings are set correctly. For testing purpose I created new Test.aspx page with Label1.Text = "Hello world" on Page_Load and uploaded to website root, it works ok!
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