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Forums / Developing with Sitefinity / can't reset pwd

can't reset pwd

2 posts, 0 answered
  1. Inna
    Inna avatar
    97 posts
    08 Jun 2012
    13 May 2013
    Link to this post
    just a week ago, as an admin, i was able to re-set a pwd for my users - to get the system generated pwd. now this option disappeared - for one of the users who lost her pwd. how do i get this option back?
  2. Atanas Valchev
    Atanas Valchev avatar
    414 posts
    04 Jan 2016
    16 May 2013
    Link to this post
    Hello Inna,

    Thank you for contacting us.

    It is very unlikely that this will stop working without any changes. Does this functionality work for other users?

    Check if password reset is enabled for the provider the user is in, here is how to do it:http://screencast.com/t/XvqNMQ7jVN7

    Password reset needs to be true and password retrieval false.

    Atanas Valchev
    the Telerik team
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2 posts, 0 answered