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Forums / Developing with Sitefinity / Statitics/Log.svc issue

Statitics/Log.svc issue

4 posts, 0 answered
  1. Nathalia
    Nathalia avatar
    25 posts
    Registered:
    16 Nov 2011
    15 Jan 2015
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    Hi,
    I have a error later that I updated to 7.2.5310.0. The site display the error when it load some pages:
    "NetworkError: 404 No found -http://loacalhost/Sitefinity/Public/Services/Statitics/Log.svc....." the error is because the file is not in the project, exist the way that I can off/on the write in this file?

     

    Thanks,

    Nathalia

  2. Ivan D. Dimitrov
    Ivan D. Dimitrov avatar
    310 posts
    Registered:
    26 Mar 2015
    20 Jan 2015
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    Hello Nathalia,

    The Log.svc is responsible for gathering statistics for the Personalization module. Provided you disable the module you will get rid of the exception.

    I tested the same on a local project and did not manage to reproduce this error no matter what I tried. Can you please specify a scenario I can follow in order to get the same result you do?

    Regarding your specific questions - the service is not located in an actual .svc file. It is part of the Telerik.Sitefinity.Services.Statistics.Impl assembly and is called via a registered URL. Therefore absence of a physical file and/or read/write permissions to such cannot be considered as reasons for this 404 status code error. 

    Regards,
    Ivan D. Dimitrov
    Telerik
     
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  3. Nathalia
    Nathalia avatar
    25 posts
    Registered:
    16 Nov 2011
    26 Jan 2015 in reply to Ivan D. Dimitrov
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    Hi Ivan,

          Thanks for replay, I installed a module that this have a different widgets. I create pages with some widget that I installed but the error occurred in the redirects into pages.  

    How I can enable the module for not get the exception?

     

    Thanks, 

    Nathalia

  4. Ivan D. Dimitrov
    Ivan D. Dimitrov avatar
    310 posts
    Registered:
    26 Mar 2015
    29 Jan 2015
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    Hello Natalia,

    I am afraid I cannot give you an exact answer since I cannot manage to get the service reproduce the behavior on my end. What I can suggest is for you to submit a support ticket where me or one of my teammates can investigate your solution and provide an exact solution to this issue.

    Regards,
    Ivan D. Dimitrov
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
4 posts, 0 answered