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Forums / Developing with Sitefinity / Telerik's Image Upload Control not working - getting Uncaught Syntax Error

Telerik's Image Upload Control not working - getting Uncaught Syntax Error

6 posts, 0 answered
  1. Zepp
    Zepp avatar
    22 posts
    Registered:
    19 Aug 2015
    15 Jul
    Link to this post

    I am trying to upload images using the builtin uploader provided by Telerik. I have tried uploading it from Photo Gallery as well the from the actual Content Type's field control but I am getting a "Requested URL was rejected ... ...." error in an alert box from Sitefinity's Html5UploadControl.ashx 

    PFA screenshots of error. The uploader is not working on the Live Site, while its working fine on Dev site. I have cleared all the cookies/cache and then tried, I recycled the App Pool & restarted the website but still the issue is not resolved. Please guide.

     

    Regards,

    Zepp.

  2. Victor Leontyev
    Victor Leontyev avatar
    65 posts
    Registered:
    01 Jul 2014
    15 Jul in reply to Zepp
    Link to this post

    Hi Zepp. Can you please provide error log from App_Data/Sitefinity/Logs

    Where are you storing images? DB or FileSystem?

  3. Zepp
    Zepp avatar
    22 posts
    Registered:
    19 Aug 2015
    18 Jul in reply to Victor Leontyev
    Link to this post

    Hello Victor,

        Thanks for replying. The images are being stored in DB. Please find below the error message in the log file : 

     

    ----------------------------------------
    ----------------------------------------
    Timestamp: 13/10/37 05:19:27 ص

    Message: HandlingInstanceID: 93ef933d-dfb3-4b84-83fe-dcc85d731f0d
    An exception of type 'System.Web.HttpException' occurred and was caught.
    ------------------------------------------------------------------------
    07/18/2016 05:19:27
    Type : System.Web.HttpException, System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
    Message : Request timed out.
    Source : 
    Help link : 
    WebEventCode : 3001
    ErrorCode : -2147467259
    Data : System.Collections.ListDictionaryInternal
    TargetSite : 
    HResult : -2147467259
    Stack Trace : The stack trace is unavailable.
    Additional Info:

    MachineName : XXXXXXX
    TimeStamp : 13/10/37 05:19:27 ص
    FullName : Telerik.Sitefinity.Utilities, Version=6.3.5000.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
    AppDomainName : XXXXXXXXXXXX
    ThreadIdentity : 
    WindowsIdentity : NT AUTHORITY\NETWORK SERVICE
    Requested URL : https://xxxxxxxx/images/default-source/xxxxxx/_dwg7190.jpg


    Category: ErrorLog

    Priority: 0

    EventId: 90000

    Severity: Error

    Title:Enterprise Library Exception Handling

    Machine: XXXXXXXX

    App Domain: XXXXXXXXX

    ProcessId: 6796

    Process Name: c:\windows\system32\inetsrv\w3wp.exe

    Thread Name: 

    Win32 ThreadId:5576

    Extended Properties: 
    ----------------------------------------

  4. Victor Leontyev
    Victor Leontyev avatar
    65 posts
    Registered:
    01 Jul 2014
    18 Jul in reply to Zepp
    Link to this post

    Your log from Event viewer. Do you have any sitefinity logs, when error occurs?

  5. Zepp
    Zepp avatar
    22 posts
    Registered:
    19 Aug 2015
    18 Jul in reply to Victor Leontyev
    Link to this post

    Please find below the Log from Event Viewer: 

    Event code: 3001 
    Event message: The request has been aborted. 
    Event time: 12/10/37 04:23:27 ص 
    Event time (UTC): 12/10/37 04:23:27 ص 
    Event ID: e155582e12cb4bbcabb89637d971adbf 
    Event sequence: 2874 
    Event occurrence: 5 
    Event detail code: 0 
     
    Application information: 
        Application domain: XXXXX 
        Trust level: Full 
        Application Virtual Path: / 
        Application Path: x:\xxxx\xxxx\www\xxxx\ 
        Machine name: XXXXX
     
    Process information: 
        Process ID: 6520 
        Process name: w3wp.exe 
        Account name: NT AUTHORITY\NETWORK SERVICE 
     
    Exception information: 
        Exception type: HttpException 
        Exception message: Request timed out.

    Request information: 
        Request URL: https://xxxxx/images/default-source/xxxx/_dwg7039.jpg 
        Request path: /images/default-source/xxxx/_dwg7039.jpg 
        User host address: xxxxxxx
        User:  
        Is authenticated: False 
        Authentication Type:  
        Thread account name: NT AUTHORITY\NETWORK SERVICE 
     
    Thread information: 
        Thread ID: 36 
        Thread account name: NT AUTHORITY\NETWORK SERVICE 
        Is impersonating: False 
        Stack trace: 
     Custom event details: 

  6. Zepp
    Zepp avatar
    22 posts
    Registered:
    19 Aug 2015
    18 Jul in reply to Victor Leontyev
    Link to this post

    Turns out there was a restriction from the Network security team of the Application Server which was causing this issue.  Its resolved now. 

    Thanks for the support.

     

    Regards,

    Zepp.

6 posts, 0 answered