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Additional page URLs work infrequently...

18 posts, 0 answered
  1. Duncan Evans
    Duncan Evans avatar
    122 posts
    Registered:
    07 Jul 2009
    30 Oct 2009
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    I have another weird problem come up in Google. Many of my URLs that forward to the actual page come up as 404 not found. When i attempt to access the URL it comes up 404 not found, but as soon as i navigate to the page that the url forwards to and try the additional URL again, it begins working??

    Has anyone experienced this before?

    Duncan
  2. Georgi
    Georgi avatar
    3583 posts
    Registered:
    28 Oct 2016
    03 Nov 2009
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    Hi Duncan,

    I am sorry to hear about the 404 problems. 

    I tried to reproduce the problem locally, using additional URLs which redirect to the default one, but did not saw the problem. Do you use another approach in your web site? I also checked our logs from Sitefinity.com (we use a lot of redirects), but we do not have such errors in the logs.

    Any additional information will be helpful, we are looking forward in resolving this, as usual!

    Kind regards,
    Georgi
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  3. Duncan Evans
    Duncan Evans avatar
    122 posts
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    07 Jul 2009
    05 Nov 2009
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    Hi Georgi,

    Yes this is not an easy one to reproduce. The only reason i notice it at all is because Google sees some of these URLs and 404 not found.

    It is almost like a cache is dumped or something, once i get the error and refresh the 404 page, then the page is found. I could not tell you how to reproduce this.

    IIS on my server uses "host header values" to differentiate the different domains/websites on the server. but this has not been a problem before. In fact the particular website this is happening on is the "Default" website and it is set to accept all other requests tot he server (it has no host header value set).

    I am having other weird issue like my blogs (which i have another post for), i wonder is i have some database issues?

    If i sent the database would you guys take a look at it?

    Duncan
  4. Georgi
    Georgi avatar
    3583 posts
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    28 Oct 2016
    06 Nov 2009
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    Hello Duncan Evans,

    We can check your database. Can you please let me know about the exact version before that. I still want to try something but want to test with your version.

    Thank you in advance. 

    Kind regards,
    Georgi
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  5. Duncan Evans
    Duncan Evans avatar
    122 posts
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    07 Jul 2009
    07 Nov 2009
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    3.7 sp1
  6. Georgi
    Georgi avatar
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    28 Oct 2016
    10 Nov 2009
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    Hello Duncan Evans,

    I wasn't able to reproduce it. We are ready to receive your project and database. Could you open a support ticket with a download link?
    Thank you in advance. 

    All the best,
    Georgi
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  7. Duncan Evans
    Duncan Evans avatar
    122 posts
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    07 Jul 2009
    10 Nov 2009
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    Georgi,

    I submitted a ticket with my full project attached and screen shots of the issue.

    Duncan
  8. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
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    25 Nov 2016
    10 Nov 2009
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    Hi Duncan Evans,

    We will download the project and its database and try to figure out what is going wrong.

    Kind regards,
    Ivan Dimitrov
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  9. OregonTech
    OregonTech avatar
    9 posts
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    08 Jan 2009
    06 Jan 2010
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    Was this ever resolved?  I also have been having the same problems.
  10. Duncan Evans
    Duncan Evans avatar
    122 posts
    Registered:
    07 Jul 2009
    06 Jan 2010
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    It is happening to me allot less, if not rarely now. I am not sure why... Are you experiencing the same problem? I would be very interested if you find out any additional information. I have a feeling it has to do with server configuration... Beyond that i have no idea...

    Duncan
  11. OregonTech
    OregonTech avatar
    9 posts
    Registered:
    08 Jan 2009
    06 Jan 2010
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    I am having what sounds like the exact same problem.  It acts like a caching problem in that a page will not work, so I'll go in and look at the settings which seem correct, then try the page again and it will work, then I'll navigate to a different page in the admin, and the page I was on stops working again.
     What I had been doing on the pages that exhibited this problem is setting the generated URL as the default url, setting the additional URLs to redirect to the generated URL, and then saving them. This worked in most cases.  When this didn't work I would then recycle the application pool and the issue would clear up on the pages I was working on. It is weird indeed.
  12. Duncan Evans
    Duncan Evans avatar
    122 posts
    Registered:
    07 Jul 2009
    06 Jan 2010
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    That sounds like it! In my case, once the page (or more accurately the pages additional URL) begins working, I am unable to reproduce the issue after this. It works till i see 404's in Google Website Tools when GoogleBot crawls the pages. Actually this is how i stumbled onto the issue.

    My server is setup to utilize HttpHeaders as i have multiple domain, multiple websites, on a single IP. I thought that this might have been an issue, but then again, if it was then none of the pages or URL's of the website would work.

    I had a ticket opened up with Georgi on the issue, but it is a impossible anomaly to reproduce, or even explain for that matter.

    Maybe this will reignite the conversation on this... I thought i was going crazy, i am glad i am not the only one!

    Duncan
  13. Duncan Evans
    Duncan Evans avatar
    122 posts
    Registered:
    07 Jul 2009
    06 Jan 2010
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    Also, in my case, all my additional URL's redirect to the default URL. This might be why mine works constantly after i "view/fix" the page.
  14. Laura
    Laura avatar
    311 posts
    Registered:
    25 Feb 2008
    28 Jan 2010
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    Here is some info that I just happen to read that might help if you are using Google Anylitics/Ad Campaign. It may or may not pertain to your situation...

    The redirect that is set up on your site is removing auto-tagging

    information from your URLs. In order to track your site, Analytic uses

    auto-tagging, which automatically adds a parameter to the end of each of

    your AdWords destination URLs in order to identify visitors as AdWords

    referrals. The tag captures keyword, campaign, ad content information, and

    your ad's position when a user clicked it. The parameter used in

    auto-tagging is called "gclid." However, due to your website's redirect,

    the gclid parameter is being removed from the URL. As such, we're unable

    to properly track visitors reaching your site through AdWords.

     


    -DATA LABELED AS "(NOT SET)" REPORTED IN ANALYTICS AS ADWORDS CAMPAIGN

    TRAFFIC:

    Occasionally, information related to a click can be lost even if your URL

    has been properly appended with Google AdWords auto-tagging. This means

    you may see some '(not set)' entries instead of keyword, ad content, and

    campaign information, which could not be collected.

     

    What the "(not set)" means is that there was no referring source set when

    the visitor started the session. This can happen for a variety of reasons.

    In your case, it seems to be the result of the visitors hitting a redirect

    before landing on your site and the referral information gets lost due to

    the redirect. Therefore, you should see this data disappear after you have

    addressed the redirect issue by fixing your destination URL.

  15. Georgi
    Georgi avatar
    3583 posts
    Registered:
    28 Oct 2016
    29 Jan 2010
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    Hi Laura,

    Thank you for joining in the discussion.

    The problem you have described is not related to the one in the thread, but we appreciate sharing the experience. To all following the thread, we are currently investigating the issue once again. We will follow up once we find something.

    Regards,
    Georgi
    the Telerik team

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  16. Laura
    Laura avatar
    311 posts
    Registered:
    25 Feb 2008
    06 May 2010
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    I am also getting the 404 error. However, after I changed the extenstion of the generated URL page  to .aspx it worked.  However did not work if I used .asp or .html.

    Any workaround for this?  The old site used .asp pages and we would like to use this feature to redirect possibly old bookmarked pages to the corresponding page in the new site.

    Thanks.
  17. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    25 Nov 2016
    07 May 2010
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    Hello Laura,

    If the page structure of Sitefinity based website is the same as the structure of your old website, you can create HttpHandler/HttpModule that will make Response.Redirect of the request to an page. So that the links will be transformed from "Page.asp" to "Page.aspx"; If the structure is not the same you should create some identifier, so that the old request will be mapped to the new page and its location.

    Best wishes,
    Ivan Dimitrov
    the Telerik team

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  18. Francis
    Francis avatar
    2 posts
    Registered:
    30 Jul 2012
    30 Jul 2012
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    Hi Laura,

    Have you had a solution for the removal of "gclid" parameters issue from url when using sitefility?
    I need to be able to detect when a user has navigated to our site using Google ads or directly

    Many thanks
    Francis
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18 posts, 0 answered