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Forums / Developing with Sitefinity / Image Gallery = Images Not Displaying

Image Gallery = Images Not Displaying

4 posts, 0 answered
  1. Pierre
    Pierre avatar
    12 posts
    Registered:
    03 Jun 2008
    16 Oct 2008
    Link to this post
    Hi there,

    The images in my image gallery are'nt displaying. I have created a library for the Image gallery control and uploaded images into the library. However when previewing the images in the library none of the actual images are displaying. And when I preview the Image Gallery on my site only the caption of the images are displayed, but none of the Images are displayed.

    Some assistance would be appreciated.

    Thanks,
    Pierre.
  2. Joe
    Joe avatar
    138 posts
    Registered:
    24 Sep 2012
    16 Oct 2008
    Link to this post
    Hello Pierre,

    Thanks for contacting us.

    Sitefinity creates new file types for images and documents, since the CMS stores them inside the Images and Documents Module. Prior to our current 3.5 release of Sitefinity, users had to register these extensions manually as these instructions will describe. More info on ISAPI mapping can also be found in his article. Following those instructions, register .rss, .template. .sflb and .tmb and everything should work fine.You could also upgrade to our 3.5 release by following these steps without registering those file types, if you would refer to do it that way.

    I hope that I have provided a solution to your technical issue. Please let us know if you need further assistance.

    Regards,
    Joe
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
  3. James
    James avatar
    3 posts
    Registered:
    23 Sep 2008
    23 Oct 2008
    Link to this post
    Hi There,

    We are having the same problem here. We are running Windows 2003 server, sitefinity 3.5, we have added all 4 isapi mappings.

    .rss
    .template
    .tmb
    .sflb

    All uploads are looking like they are going into the DB,

    into the following tables sf_CmsBinaryContent and sf_CmsContentThumbnail

    but when displaying them the URL is incorrect and does not get images or documents out. 

    It is currently going to 

    http://localhost/OURwebsite/Libraries/Image_Library/SideOrders.sflb.ashx

    We have exhausted all avenues and research on this.

    Can you provide any assistrance?

    Regards,
    James
  4. Joe
    Joe avatar
    138 posts
    Registered:
    24 Sep 2012
    28 Oct 2008
    Link to this post
    Hello James,

    Thanks for contacting us.

    I noticed that you have only downloaded a trial of Sitefinity 3.2 SP 1 and I assume that's the version you're using. We're no longer using ISAPI mapping for Sitefinity because we're using ASHX files instead. Please try upgrading to our latest release, which has fixed over 30 known issues with the version that you have.

    I have activated a trial of our latest version, which gives you 30 days of free support. If this problem persists, please enter in a new support ticket and a member of our team shall assist you. If possible, please give us a login to your site, as an admin, so we can take a look at what's happening. Please note that these tickets are not shared with the general public. In the future, please also complete the info about your operating system, Sitefinity version and browser, so we can better troubleshoot your problem.

    Best wishes,
    Joe
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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4 posts, 0 answered