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silverlight player wont work once moved to production

2 posts, 0 answered
  1. Michael Waters
    Michael Waters avatar
    32 posts
    22 Mar 2010
    19 Nov 2010
    Link to this post
    I have moved a sitefinity website from development to production and now the silverlight videos will not play.

    Where the silverlight player previously appeared and played the video is now just a blank space.
    If I hover over that space "Silverlight" appears, so it seems the player is embedded in the page, but does not play.

    Does anyone have any idea what has happened?

  2. Radoslav Georgiev
    Radoslav Georgiev avatar
    3370 posts
    01 Feb 2016
    22 Nov 2010
    Link to this post
    Hello Michael Waters,

    Thank you for using our services.

    Can you please check if your IIS is set up to run Silverlight extensions? You can see what extension mime types you have to map here: System Requirements. Also please make sure that when you have moved your site to production the ClientBin folder and its contents is also on the production site.

    Radoslav Georgiev
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
2 posts, 0 answered