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Forums / Developing with Sitefinity / Upgrade: 3.6 to 3.7 SP3 Patch

Upgrade: 3.6 to 3.7 SP3 Patch

6 posts, 0 answered
  1. Jacques
    Jacques avatar
    427 posts
    Registered:
    28 Jun 2007
    26 Mar 2010
    Link to this post
    Hi there,

    I attempted an upgrade today following the instructions found at:
    http://www.sitefinity.com/support/upgrade-instructions.aspx

    The net result is when I went back to the site it takes me to the CMS Startup page trying to reconfigure the database connection (Oracle 10g). I've now entered the information which took me past this point.

    My questions:
    1. The instructions are exceptionally vague about what to do with the files and folders that were unpacked from the zip file. You can't copy them straight across folder to folder else you'll potentially lose files that don't exist in the patch folder. If you're not going to do a straight copy does this mean you have to go through folder by folder copying only those files that 'think' should be copied? There could be any number of customized files already in the project how do you know what is customized and what isn't? How do you know what is safe to copy across from the patch and what isn't?
    2. When I reentered the administration section after the re-configuration of the database connection I went to one or two pages, then suddenly it jumped back to the database configuration screen. We run the application in a cluster so I'm assuming this might be a problem, but I've already copied the application files across to the second node. Why after the first configuration did it need to do this again? Even after I again configured the database it keeps jumping back to this configuration screen from time to time. What's wrong?

    I really think it would be useful to get a far cleaner and more detailed description of what is required for upgrades.

    Regards,
    Jacques
  2. Radoslav Georgiev
    Radoslav Georgiev avatar
    3370 posts
    Registered:
    01 Feb 2016
    26 Mar 2010
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    Hi J.Hoventer,

    Thank you for contacting Telerik Support.

    As Sitefinity uses External templates applying the patch to the website should not delete your custom templates, as the new external templates are not included in the upgrade packages. You should see wether you have been making changes to the .aspx and .cs files  ~/Sitefinity/Admin and ~/Sitefinity/Admin/Pages as we have been making changes there.

    The database configuration screen will come up if the following is set to true in your web.config:
    cms defaultProvider="Sitefinity" pageExtension=".aspx" siteTemplate="" projectName="Extensions" disabled="true" pageEditorUIMode="Overlay">
    Make sure that the web.configs are set properly.

    Greetings,
    Radoslav Georgiev
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
  3. Jacques
    Jacques avatar
    427 posts
    Registered:
    28 Jun 2007
    29 Mar 2010
    Link to this post
    Hi Radoslav.

    1. The problem is that in your 'patch' there are 2918 files. Sifting through these files to figure out what to copy across and what not seems like an unnecessarily complicated task. When we copied the files across many (MANY) of them were the exact same size, dates, etc. So this process seems to waste a lot of time.
    2. You mention that the cause of the database configuration problem was the default="true" and that we should check and make sure our configs are setup correctly, but if you look at the new_web.config file that you send with your patch, that's exactly what you guys have done. Your instructions don't clarify this point?

    Surely there's a better process and better instructions that can be put together for this?

    Regards,
    Jacques
  4. Radoslav Georgiev
    Radoslav Georgiev avatar
    3370 posts
    Registered:
    01 Feb 2016
    29 Mar 2010
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    Hello J.Hoventer,

    Thank you for getting back to me.

    The upgrade instructions which we provide with our service packs specify which essential files we have changed. The bulk of the files contained in the patch are .css and image files to define the look and feel of the administration part.

    We are providing the new_web.config file for reference to see how a blank setup of this version would look like. You have to merge the changes which we have made, and are listed in the upgrade instructions. I am sorry but the disabled="true" is set on new projects.

    Thank you for the feedback on the upgrade process. I want to reassure you that we are working on a lot smother and easier process of upgrading, where we will eliminate the need for comparing files.

    All the best,
    Radoslav Georgiev
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
  5. Ivan
    Ivan avatar
    51 posts
    Registered:
    22 Aug 2007
    12 May 2010
    Link to this post
    Hi Radoslav,

    Where can I get the patch file?  I need to upgrade from 3.7 to SP3.

    Thanks.
    -Ivan
  6. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    16 Jun 2017
    12 May 2010
    Link to this post
    Hello Ivan,

    The patch should be available under "Downloads" section of your account.

    Best wishes,
    Ivan Dimitrov
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
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6 posts, 0 answered