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WYSIWYG Editor disabled suddenly

7 posts, 0 answered
  1. Venkatesh Alagu
    Venkatesh Alagu avatar
    42 posts
    Registered:
    22 Nov 2009
    20 Dec 2010
    Link to this post
    Hi,

    Thanks for ur support for a year... from today morning i cant able to view WYSIWYG editor in edit view... i attached screenshot of the screen.. please  check.


    Thanks & Regards,

    Venkatesh
  2. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    25 Nov 2016
    20 Dec 2010
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    Hello venkatesh,

    Please check whether all css classes and scripts are loaded on the page and make sure tha tyou have not applied some custom styles that breaks the RadEditor control used in this view.

    All the best,
    Ivan Dimitrov
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Venkatesh Alagu
    Venkatesh Alagu avatar
    42 posts
    Registered:
    22 Nov 2009
    06 Jan 2011
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    Hi,

    Thanks for ur reply.. i didnt change any styles in radeditor control. we are doing mobile version for our website. for that i added this css style

    .sf_expandedList li
    {
    list-style-type:none;
    margin:0 !important;
    padding:0;
    }

    i added !important to make list style margin:0. by default it shows 20px. after that only i find changes in the backend design.. other than this i didnt touch any codes...

    now i try to remove this code and upload.. nothing happened.. can u please check this issue?


    Thanks & Regards,

    Venkatesh
  4. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    25 Nov 2016
    06 Jan 2011
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    Hi venkatesh,

    Without having access to the website I cannot tell you why the entire editor is broken. This is not the default behavior which can be seen on our demo. You have applies some css classes, there is global skin defined in the application or some of the built-in classes are not loaded.

    Regards,
    Ivan Dimitrov
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  5. Venkatesh Alagu
    Venkatesh Alagu avatar
    42 posts
    Registered:
    22 Nov 2009
    06 Jan 2011
    Link to this post
    Ivan,

    thanks for ur reply.. can u  please help me to find out where these css files are located. so that i can locate css and find is there any changes in styles.. as per my knowledge i didnt touch sitefinity default styles...

    If we change anything in web.config file.. it would affect any styles?? for mobile versions i added some extra codes on this file.. after this changes only i find these broken styles.


    Thanks & Regards,

    Venkatesh
  6. Ivan Dimitrov
    Ivan Dimitrov avatar
    16072 posts
    Registered:
    25 Nov 2016
    11 Jan 2011
    Link to this post
    Hi venkatesh,

    Here are several links that explain how you can change the appearance of the RadControls


    If you have made any changes shown in the links above you might get such issues.  You can also observer the HTTP request and response with fire bug to see if there are failing resources or javascript errors thrown when you try to open the view.

    All the best,
    Ivan Dimitrov
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  7. Venkatesh Alagu
    Venkatesh Alagu avatar
    42 posts
    Registered:
    22 Nov 2009
    12 Jan 2011
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    Thanks a lot for ur reply and support. i finally fixed this issue.

    i changed Telerik.EnableEmbeddedSkins value as false i think. becoz of this only i got this issue. only i turned back to true. everything works fine.

    Previous:
    <add key="Telerik.EnableEmbeddedSkins" value="false"/>

    Now:
    <add key="Telerik.EnableEmbeddedSkins" value="true"/>


    Thanks & Regards,

    Venkatesh
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7 posts, 0 answered