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Forums / Ecommerce / Product removal results in order history error

Product removal results in order history error

4 posts, 1 answered
  1. Jochem Bökkers
    Jochem Bökkers avatar
    787 posts
    Registered:
    13 Aug 2007
    24 Jul 2011
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    There seems to be a dependency with the order history information on actual products. If an order is placed with Product A, and later on Product A is removed, the order history will result in an error stating that the product has most likely been removed.

    Is this temporary solution, will order history be completely seperated from actual products ? Or will order history and products continue to be linked resulting in either corrupt order history or the non ability to delete products from a catalog once they have been purchased?
  2. Sonya
    Sonya avatar
    205 posts
    Registered:
    09 Dec 2016
    27 Jul 2011
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    Hi Jochem,

    Thank you for reporting this issue.

    The issue has been logged in our system and forward it to our UX team for review. There will be an option to Activate/Deactivate product. You can monitor the status of the bugs in our issue tracking system PITS. The issue ID is 7129

    I updated your Telerik points. 

    All the best,
    Sonya
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
    Answered
  3. Jochem Bökkers
    Jochem Bökkers avatar
    787 posts
    Registered:
    13 Aug 2007
    27 Jul 2011
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    Hi Sonya,

    I forgot to mention that the same goes for taxes... they also have a dependency on a already placed order.
  4. Sonya
    Sonya avatar
    205 posts
    Registered:
    09 Dec 2016
    28 Jul 2011
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    Hello Jochem,

    Thank you for the feedback.
    The issue is already logged and forwarded for fixing. You can follow the PITS Issue by its ID: 7150.

    Best wishes,
    Sonya
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
4 posts, 1 answered