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Automatically log out idle users

16 posts, 0 answered
  1. Antoine
    Antoine avatar
    45 posts
    Registered:
    13 Jul 2012
    15 Mar 2012
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    Is there a way to configure users to be logged out after a specific time duration of being idle?
  2. Stefani Tacheva
    Stefani Tacheva avatar
    718 posts
    Registered:
    06 Dec 2016
    15 Mar 2012
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    Hello,

    You save this information in the cookies used for authentication tickets caching and the indicated specific time might be changed. Please take a look at this video. Change the AuthCookieTimeout and BackendUsersSessionTimeout to the time duration you want.

    Greetings,
    Stefani Tacheva
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Sebastian
    Sebastian avatar
    21 posts
    Registered:
    06 Sep 2011
    02 Apr 2012
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    How do you take users off line (see attached).  I have users that are logged in for weeks.  I changed timeouts.  It did not help.

    Thank you,
    Sebastian
  4. Stefani Tacheva
    Stefani Tacheva avatar
    718 posts
    Registered:
    06 Dec 2016
    03 Apr 2012
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    Hello Sebastian,

    To save the changes you have made, you should go to your project in Visual Studio, save your web.config  build the project again (alternatively recycle the application pool).

    Another solution is to logout users programatically by deleting the cookies which keeps their login information.
    Copy Code
    SecurityManager.Logout();
                 SecurityManager.DeleteAuthCookies();
    Calling this on a button click or with other logic applied logs out the users.

    Greetings,
    Stefani Tacheva
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  5. Steve
    Steve avatar
    3037 posts
    Registered:
    03 Dec 2008
    03 Apr 2012
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    Could this instead be rolled into the scheduler, like the same system you use for publishing pages on a specific date\time?

    So on an interval we define it'd go though and log idle people off?
  6. Stefani Tacheva
    Stefani Tacheva avatar
    718 posts
    Registered:
    06 Dec 2016
    04 Apr 2012
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    Hi Steve,

    In Sitefinity the user statuses are two: Online and Offline. We do not have such implementation like Idle status. Maybe what you mean is our property UsersIsOnlineTimeWindow. Specifies the length of time, in minutes, before a user is no longer considered to be online. It can be found by selecting Administration -> Settings -> Advanced -> Security.

    Kind regards,
    Stefani Tacheva
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  7. Steve
    Steve avatar
    3037 posts
    Registered:
    03 Dec 2008
    04 Apr 2012
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    @Stefani,
       Right, that's what I mean, but the online status of that user isn't reevaluated until the next time they attempt to log in\hit the site right?

    Steve
  8. Sebastian
    Sebastian avatar
    21 posts
    Registered:
    06 Sep 2011
    04 Apr 2012
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    @Stefani

    My users are set to 5 minutes (see attached pic) for testing.  It does not help.

    Sebastian
  9. Stefani Tacheva
    Stefani Tacheva avatar
    718 posts
    Registered:
    06 Dec 2016
    04 Apr 2012
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    Hello Steve,

    It seems that the implementation of this property doesn't work. I have logged it as a feature request and I hope we will provide you with a solution for the next releases. The feature request can be tracked at this address:  PITS Tracking.

    Regards,
    Stefani Tacheva
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  10. Steve
    Steve avatar
    3037 posts
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    03 Dec 2008
    04 Apr 2012
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    I don't think that's the right PITS link :)

    But that aside, this should be filed as a "Bug" unless the feature is that "As a user I want the property UserIsOnlineTimeWindow to work"? :)
  11. Stefani Tacheva
    Stefani Tacheva avatar
    718 posts
    Registered:
    06 Dec 2016
    05 Apr 2012
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    Hi,

    Apologies for the wrong PITS, here you can find the right one.

    It is not a bug, because the UserIsOnlineTimeWindow does not work and it is not implemented. If this was a bug, the property will work but incorrectly and with some issues.

    Greetings,
    Stefani Tacheva
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  12. Markus
    Markus avatar
    2763 posts
    Registered:
    25 Nov 2005
    05 Apr 2012
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    Dear Stefani

    Being able to set a value to a feature that does not exist is a bug itself.

    But you are correct the nonexisting feature does function as you would from a non existing feature :-)

    Love the answer.
    QUOTE
    Its not a bug, because it does not work ;-)
    UNQUOTE

    Have a nice one
    Markus
  13. Stefani Tacheva
    Stefani Tacheva avatar
    718 posts
    Registered:
    06 Dec 2016
    05 Nov 2012
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    Hello all,

    I have changed the feature request to a bug report. You can track its status on the same URL. The issue has been escalated with high priority and I hope it will be fixed soon.

    Greetings,
    Stefani Tacheva
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  14. Steve
    Steve avatar
    3037 posts
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    03 Dec 2008
    05 Nov 2012
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    I would hope so :)

    It's like saying "Well yeah we have a publish button, but it's a feature request to make it work"

    If it exists in the UI, but does nothing...it's a bug.  If it doesn't work yet, then don't show it.  We don't have a list of things not wired up to know what works and what doesn't.

    Like the RadEditor filters...those exists in the config, but they don't actually get applied to the RadEditor...bug not feature. 
  15. Bryson
    Bryson avatar
    13 posts
    Registered:
    14 Jan 2016
    11 May
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    Has this been resolved? Does UsersIsOnlineTimeWindow do anything? What's suppose to happen on the user's screen? Any event I can hook into to tell the user they are being logged out for inactivity?

     

    Why isn't the PITS link not working? http://www.telerik.com/support/pits.aspx#/details/Issue=10618

  16. Svetoslav Manchev
    Svetoslav Manchev avatar
    735 posts
    Registered:
    07 Dec 2016
    17 May
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    Hello Bryson,

    Here is the current link of the Item:
    http://feedback.telerik.com/Project/153/Feedback/Details/100564-usersisonlinetimewindow-is-not-working

    The issue is fixed in internal build of version 8.0. In order to get it work I would recommend you to upgrade your project to the latest one.

    Regards,
    Svetoslav Manchev
    Telerik
     
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16 posts, 0 answered