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Forums / General Discussions / Campaign State

Campaign State

7 posts, 0 answered
  1. AmrElsayed
    AmrElsayed avatar
    87 posts
    Registered:
    18 Jul 2012
    28 Sep 2011
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    Hello,

    We are using Sitefinity 4.2 in our website, and I am just wondering why the campaign state all the created campaigns is always set to "Sending.."?
    Please review the attached screenshot.

    Thanks.
  2. Antoaneta
    Antoaneta avatar
    258 posts
    Registered:
    02 Nov 2015
    29 Sep 2011
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    Hi Amrelsayed,

    Thank you for reporting this issue. We are aware of the problem and it is logged in our internal system for fixing.
    500 Telerik points are added to your account.

    Regards,
    Antoaneta
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. AmrElsayed
    AmrElsayed avatar
    87 posts
    Registered:
    18 Jul 2012
    29 Sep 2011
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    Hello Antoaneta,
     
    We have more than one website that are already live and using this feature, the clients are quite confused so we need to understand the source and impact of the issue along with the workaround that we can do at this time to resolve the issue, if a missing API or a flag that needs to be flipped in the database after the process is complete which can be done by injecting something in the campaign execution pipeline or extending the existing widget, these will all work, we are open to any suggestion for maintaining the consistency of the feature.
     
    Amr

  4. Petya
    Petya avatar
    123 posts
    Registered:
    30 May 2017
    30 Sep 2011
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    Hello Amrelsayed,

    Unfortunately at the moment this "Sending..."  state of the campaign doesn't show any progress on sending the campaign. It is only a label resource that can be replaced through the interface. You can do this following the steps bellow:

    1. Go to Administration > Interface Labels & Messages and search for "CampaignStateSending"
    2. Open the result and change the label "Sending ..." to "Sent" or something more meaningful
    3. Save changes
    You may need to restart your application in order to apply the change

    Hope this will help until we find a better solution for this problem

    Greetings,
    Petya
    the Telerik team
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  5. AmrElsayed
    AmrElsayed avatar
    87 posts
    Registered:
    18 Jul 2012
    04 Oct 2011
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    Thanks Petya, it works well.
  6. Swati
    Swati avatar
    9 posts
    Registered:
    19 Apr 2011
    11 Oct 2011
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    Hi Petya,

    We are currently using Sitefinity 4.2 enterprise trial version.

    We got a test mail in email campaign but not any scheduled campaign or if clicked in 'Action'-> 'Send'.

    Is this the problem on which support team is working?

    Thanks,
    Swati Bhatia
  7. Petya
    Petya avatar
    123 posts
    Registered:
    30 May 2017
    12 Oct 2011
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    Hi Swati,

    I think you have a different issue. Can you open another thread and provide more detailed information about it. Thank you in advanced!

    Greetings,
    Petya
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
7 posts, 0 answered