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Forums / General Discussions / DiscountASP.NET Hosting Provider Page Needs Updating for 4.0

DiscountASP.NET Hosting Provider Page Needs Updating for 4.0

5 posts, 0 answered
  1. David
    David avatar
    9 posts
    Registered:
    13 Jun 2008
    07 Feb 2011
    Link to this post
    Does the DiscountASP.NET Hosting Provider Page need updating for Sitefinity 4.0. All the references refer to 3.x.  
      
    We're having problems with constantly being logged off and my user now is getting very fustrated. DRUPAL with free MySQL at DiscountASP.net is starting to push the project in a different direction. I told them to wait for the Feb Hot fix before deciding. I hope you can help out in time. I posted the problem with Logoffs earlier and changed the Application Pool to integrated. Are there more things that we should be aware to help the guy out? The logoffs do not occur locally - only at DiscountASP.NET. Thanks for your help. 
  2. David
    David avatar
    9 posts
    Registered:
    13 Jun 2008
    07 Feb 2011
    Link to this post

    This happens when simply opening up the Blog Control at DiscountASP.net - it times out and then it bounces the user to logon again. There is no waiting time between hitting the EDIT button on the control when it is first displayed.  I could understand the user’s frustration. What should I tell them?  Is there anything we can tweak on the installation to get rid of this problem? 

    Please see the attached screen prints.

    Thanks.

     

  3. Radoslav Georgiev
    Radoslav Georgiev avatar
    3370 posts
    Registered:
    01 Feb 2016
    10 Feb 2011
    Link to this post
    Hello David,

    Thank you for contacting Telerik Support.

    We are aware of this issue with DiscountASP.NET. It is partly related to Sitefinity's memory footprint - it goes above the allowed 200 MB on a shared hosting. This causes an application pool recycle. On the other hand however there is something with DiscountASP.NET which we are trying to resolve - on all of our tests locally and at hosting providers the login sessions is not lost on application pool recycle. We have only experienced the loss of authentication data only on DiscountASP.NET. We are tackling this issue with very high priority and expect a fix for it with the Service Pack release by the end of this month.

    Regards,
    Radoslav Georgiev
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  4. Andrei
    Andrei avatar
    24 posts
    Registered:
    22 Jan 2011
    02 Apr 2011
    Link to this post
    Hi,

    Does Telerik still partner with DiscountASP? Do we still get deals with DiscountASP if
    we have a Sitefinity 4.0  license?

    Thanks,
    Andrei
  5. Grisha 'Greg' Karanikolov
    Grisha 'Greg' Karanikolov avatar
    156 posts
    Registered:
    14 Jun 2017
    08 Apr 2011
    Link to this post
    Hello Andrei,

    I would recommend approaching DiscountASP with questions about discounts for Sitefinity customers.

    As Radoslav mentioned previously in this post, while the older versions of Sitefinity run fine on the DiscountASP.NET hosting platform, the newest v4 is experiencing some issues when running on our hosting platform. DiscountASP.NET and Telerik are working together to improve the customer experience with Sitefinity.

    I suspect that due to the above, currently the deals with DiscountASP.net for Sitefinity customers are put on hold, but I might be wrong.

    Greetings,
    Grisha 'Greg' Karanikolov
    the Telerik team

5 posts, 0 answered