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Email Campaign Deliveries

2 posts, 0 answered
  1. mikem
    mikem avatar
    3 posts
    Registered:
    31 Jan 2007
    12 Oct 2012
    Link to this post
    All,
    I set up a straightforward email campaign and sent it to a little over 700 people with valid email addresses.  Right now Sitefinity reports only 15 delivered (this is 18 hours after I've sent the email).  But, in looking at my SMTP logs I can see that all 700+ emails were sent?  Any ideas or hints as to what drives the delivered field?
  2. Derek Mitchum
    Derek Mitchum avatar
    1 posts
    Registered:
    22 Jan 2008
    06 Nov 2014 in reply to mikem
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    We had a similar issue with our first email campaign.  We had 1833 subscribers, of which it shows 0% failure rate, but yet only 181 delivered for a 10% success rate.  We have no idea at this time what happened to the other 90%.

    We are using an exchange server as a mail relay, and it looks like sitefinity may have not sent all 1183 subscribers an email.  Of the 181 that are delivered, they are mostly at the top of the alphabetized email list.   We determined that the exchange server has a limit of 1000, for the particular user.

    If there are any users of Sitefinity that have been using the email campaigns successfully, it would be helpful to understand if they have run into similar issues and have resolved them. 

2 posts, 0 answered