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Google Analytics not working with Sitefinity 5.4.4040

4 posts, 0 answered
  1. Ruchira
    Ruchira avatar
    7 posts
    Registered:
    24 Apr 2013
    07 Jun 2013
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    When I'm trying to setup the Google Analytics with Sitefinity 5.4.4040 getting an error. Please find the attached image. 

    I tried to fix this with deleting DashboardPermissions.config and AnalyticsConfiguration.config and disabled a firewall as well. Same error still exist. Please advice me how to resolve this.

  2. Atanas Valchev
    Atanas Valchev avatar
    414 posts
    Registered:
    04 Jan 2016
    07 Jun 2013
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    Hi,

    Thank you for contacting us.

    Google introduced changes to the API earlier this week and as a result you are experiencing issues with the Analytics module within Sitefinity. We are working on a fix, in the meantime, please, access the analytics data directly on Google's website.

    Thank you for the understanding. 

    Regards,
    Atanas Valchev
    Telerik
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Ruchira
    Ruchira avatar
    7 posts
    Registered:
    24 Apr 2013
    07 Jun 2013 in reply to Atanas Valchev
    Link to this post
    Thanks for the quick reply.
  4. Atanas Valchev
    Atanas Valchev avatar
    414 posts
    Registered:
    04 Jan 2016
    12 Jun 2013
    Link to this post
    Hello,

    Thank you for your patience. We have released the hotfix for the Analytics Module. It has a build version 6.0 4210 and is available for download from your account. Please, upgrade to it and the Analytics Module will start working again. If you are using an older version than 6, please use the upgrade documentation:Upgrade.

    If you cannot upgrade, a patch for older versions will be released at a later point.
     

    Regards,
    Atanas Valchev
    Telerik
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  5. LKCS
    LKCS avatar
    5 posts
    Registered:
    25 May 2010
    10 Jul 2013 in reply to Atanas Valchev
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    This 6.0.4210 fixed several of my sites for Google analytics, but a few say the credentials don't match, but if I go directly to Google they do. Why? It tells me the credentials are corrupt, but after i delete the dashboard and analytic config they I get my current problem. 
4 posts, 0 answered