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Location Personalization

2 posts, 0 answered
  1. Support Specialist
    Support Specialist avatar
    1 posts
    Registered:
    03 Sep 2013
    27 May
    Link to this post

    Hello,

    We have followed the instructions at http://docs.sitefinity.com/segment-your-audience to set up pages with Personalization.

    The user segment has been created to be for users with a Location of Florida (usersegment.jpg).  The page is set up with a personalized view for this user segment (personalizedpage.jpg). However, when going to this page (our location is in Florida) we have not been able to get the personalized content displayed.

    Trying to do some debugging, on the instruction page it mentions that the GeoLite databases are used to determine location. Looking at our database I do not see any GeoLite tables listed.  Are these set up with a new Sitefinity install or something that need to be set up separately? On the page it only references the GeoLite databases when needing to upgrade.

    We are using an Azure web app and Azure SQL.

    Thank you.
    ~Susan

  2. Stanislav Velikov
    Stanislav Velikov avatar
    1113 posts
    Registered:
    30 Nov 2016
    06 Jun
    Link to this post
    Hi,

    The location criterion in personalization evaluates the visiting user IP address to determine if a personalized page is to be displayed.

    Once the IP is retrieved there is a search for the location in App_Data/GeoLocation folder. I have encountered problems with Location based personalization if the GetLocation files were out of date. This can occur if the site was upgraded tough the GeoLocation files were not replaced. To ensure all is functioning as expected update the GeoLocation files by taking the copy of those for the currently used Sitefinity version (create a new Sitefintiy project using the project manager for the version used and get the files).

    Since the site is in Azure check wtih remote desktop if the uploaded copy of the site have the GetLocation files moved to the cloud. I suspect there may be a problem moving those files to the cloud.

    Regards,
    Stanislav Velikov
    Telerik
     
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2 posts, 0 answered