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Page Display Errors

5 posts, 0 answered
  1. Christian
    Christian avatar
    4 posts
    Registered:
    16 Dec 2013
    16 Dec 2013
    Link to this post
    Hi, Our server admin recently made some modifications to server and some of our existing pages, which previously displayed fine, are now coming up with an error:

    --------------------------------

    Server Error in '/' Application.The remote name could not be resolved: 'apps.si-intl.com'Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

    Exception Details: System.Net.WebException: The remote name could not be resolved: 'apps.si-intl.com'

    Source Error: 

    The source code that generated this unhandled exception can only be shown when compiled in debug mode. To enable this, please follow one of the below steps, then request the URL:

    1. Add a "Debug=true" directive at the top of the file that generated the error. Example:

      <%@ Page Language="C#" Debug="true" %>

    or:

    2) Add the following section to the configuration file of your application:

    <configuration>
       <system.web>
           <compilation debug="true"/>
       </system.web>
    </configuration>

    Note that this second technique will cause all files within a given application to be compiled in debug mode. The first technique will cause only that particular file to be compiled in debug mode.

    Important: Running applications in debug mode does incur a memory/performance overhead. You should make sure that an application has debugging disabled before deploying into production scenario.
    Stack Trace: 


    [WebException: The remote name could not be resolved: 'apps.si-intl.com']
    System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) +1217
    System.Net.HttpWebRequest.GetRequestStream() +23
    System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +166
    Serco.WebReferences.com.si_intl.apps.Contracts.GetContractList(String GroupType, String key) +95
    SiIntrenational.Controls.Contracts.Contracts.InitFormValues() +773
    System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25
    System.Web.UI.Control.LoadRecursive() +71
    System.Web.UI.Control.LoadRecursive() +190
    System.Web.UI.Control.LoadRecursive() +190
    System.Web.UI.Control.LoadRecursive() +190
    System.Web.UI.Control.LoadRecursive() +190
    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3064

    Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.1016


    --------------------------------

    Any direction as to what is the source of the issue, and how to go about fixing, would be appreciated.
  2. Gergana Zherabska
    Gergana Zherabska avatar
    5 posts
    Registered:
    23 Oct 2013
    19 Dec 2013
    Link to this post
    Hi Christian,

    Could you check with your sys admin what are the server settings changes to clarify whether they are set properly. Check if there are some security settings associated with your website in the IIS on the server.
    Is there some proxy settings or some firewall set? Is the DNS server address correct?

    Regards,
    Gergana Zherabska
    Telerik
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  3. Christian
    Christian avatar
    4 posts
    Registered:
    16 Dec 2013
    19 Dec 2013 in reply to Gergana Zherabska
    Link to this post
    Gergana,

    Thanks for your help, and time. Once I have this information, where on Sitefinity do I go to compare / add / edit these settings. Is there a file, or is this something I can access thru Sitefinity admin? Thanks in advance.
  4. Gergana Zherabska
    Gergana Zherabska avatar
    5 posts
    Registered:
    23 Oct 2013
    20 Dec 2013
    Link to this post
    Hello Christian,

    The error that you have seems not related to Sitefinity. According to the attached stack trace the exception is thrown in your custom control (SiIntrenational.Controls.Contracts.Contracts) when trying to access service on the following URL: apps.si-intl.com.  Since the exception message is “The remote name could not be resolved” it seems related to your DNS configurations. 

    Could you please check your code in SiIntrenational.Controls.Contracts.Contracts control and verify what changes related to the DNS your administrator have done?


    Regards,
    Gergana Zherabska
    Telerik
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  5. abdullah
    abdullah avatar
    1 posts
    Registered:
    22 Jan 2014
    30 Jan 2014 in reply to Christian
    Link to this post
    yes
5 posts, 0 answered