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Return Code: 0

8 posts, 0 answered
  1. pradeep
    pradeep avatar
    5 posts
    Registered:
    29 Feb 2016
    29 Feb
    Link to this post

    Hello,

    When tried to publish the page getting error:

     

    Return Code:0

    Have tried all the solutions given in a different discussion...

     

    Logs show:

    {"Detail":"Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx)."}

    Trace log:

    US/library/System.ServiceModel.Diagnostics.TraceHandledException.aspx</TraceIdentifier><Description>Handling an exception. Exception details: System.FormatException: Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
       at System.Guid.GuidResult.SetFailure(ParseFailureKind failure, String failureMessageID, Object failureMessageFormatArgument, String failureArgumentName, Exception innerException)
       at System.Guid.TryParseGuidWithNoStyle(String guidString, GuidResult&amp; result)
       at System.Guid.TryParseGuid(String g, GuidStyles flags, GuidResult&amp; result)
       at System.Guid..ctor(String g)
       at Telerik.Sitefinity.Modules.Pages.Web.Services.PagesService.GetPageInternal(String pageId, String providerName)
       at SyncInvokeGetPage(Object , Object[] , Object[] )
       at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]&amp; outputs)
       at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc&amp; rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc&amp; rpc)
       at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc&amp; rpc)
       at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)</Description><AppDomain>/LM/W3SVC/1/ROOT/

    Version:   Sitefinity 5.1

    Please help!!

     

  2. Sabrie Nedzhip
    Sabrie Nedzhip avatar
    534 posts
    Registered:
    09 Dec 2016
    03 Mar
    Link to this post
    Hello Pradeep,

    Judging by the error message the issue occurs while trying to parse a guid which is not in the correct format and the exception is thrown. The error seems to occur while getting the page by its id. However, it is hard to say what is the exact issue for this error. Can you please provide more details when the issue started appearing and what have been your actions before that? Has the issue started appearing for example after you have dropped a particular widget on your page?

    Based on our experience, this issue may occur when browsing the project in IE and we have reports from our clients that restating the application and clearing the browser's cache resolves the issue. You can also try running the project in another browser.

    In addition to this, this issue can be caused by any rewrite rules. Can you please go to the web.config file and if you have defined any rewrite rules please temporarily comment them out and test the behavior again.

    Any custom widget on the page may also cause similar issues. Can you please remove the custom widgets on your page and test the behavior again.

    Does the issue reproduce with all the pages or it reproduces only when you try to publish a particular page? Can you please create a brand new page which is not based on any page template and try to publish it. If it publishes successfully, it means that the issue is caused by any of the widgets dropped on the problematic page.

    What I can also suggest is that you try to set the project on another environment and check if the issue will reproduce there.

    Regards,
    Sabrie Nedzhip
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
  3. pradeep
    pradeep avatar
    5 posts
    Registered:
    29 Feb 2016
    04 Mar
    Link to this post

    Hello Sabrie,

    Thanks for looking the issue on priority, really appreciate it.

    Actually, we have not published any page from the last couple of months.

    Recently, when we tried to publish the page encountered the error ""There was no endpoint listening at http://mydomain.com/DefaultWorkflows/PagesApprovalWorkflow.xamlx that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details."

    Was able to fix it through the url: 
    http://www.sitefinity.com/developer-network/knowledge-base/details/pages-cannot-be-published-after-installation

    But then when started to publish the page got the error "error code O"

    In general have followed all the recommendation that is on the support forum of Telerik.

    Further:-


    Based on our experience, this issue may occur when browsing the project in IE and we have reports from our clients that restating the application and clearing the browser's cache resolves the issue. You can also try running the project in another browser.

    >> have tried to do the same, but no luck.

    In addition to this, this issue can be caused by any rewrite rules. Can you please go to the web.config file and if you have defined any rewrite rules, please temporarily comment them out and test the behavior again.

    >> Removed the redirect rule and checked again, but no luck
    ,
    Any custom widget on the page may also cause similar issues. Can you please remove the custom widgets on your page and test the behavior again.

    Does the issue reproduce with all the pages or it reproduces only when you try to publish a particular page? Can you please create a brand new page which is not based on any page template and try to publish it. If it publishes successfully, it means that the issue is caused by any of the widgets dropped on the problematic page.

    >> The issue with the all pages, have tried to publish a new page and getting same error.

    Acutally we have not publish any page from last couple of month.

    Recently when we tried to publish the page encountered the error ""There was no endpoint listening at http://mydomain.com/DefaultWorkflows/PagesApprovalWorkflow.xamlx that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details."

    Was able to fix it through the url: 
    http://www.sitefinity.com/developer-network/knowledge-base/details/pages-cannot-be-published-after-installation

    But then when started to publish the page got the error "error code O"

    In general have followed all the recommendation that is on the support forum of Telerik.

    Further:-


    Based on our experience, this issue may occur when browsing the project in IE and we have reports from our clients that restating the application and clearing the browser's cache resolves the issue. You can also try running the project in another browser.

    >> have tried to do the same but no luck.

    In addition to this, this issue can be caused by any rewrite rules. Can you please go to the web.config file and if you have defined any rewrite rules please temporarily comment them out and test the behavior again.

    >> Removed the redirect rule and checked again but no luck

    Any custom widget on the page may also cause similar issues. Can you please remove the custom widgets on your page and test the behavior again.

    Does the issue reproduce with all the pages or it reproduces only when you try to publish a particular page? Can you please create a brand new page which is not based on any page template and try to publish it. If it publishes successfully, it means that the issue is caused by any of the widgets dropped on the problematic page.

    >> The issue is with the all pages, have tried to publish a new page and getting same error.

     

    Please assist!

     

     

  4. Sabrie Nedzhip
    Sabrie Nedzhip avatar
    534 posts
    Registered:
    09 Dec 2016
    08 Mar
    Link to this post
    Hi Pradeep,

    Thank you for the tests you have made.

    The error that you have received saying "There was no endpoint listening at http://mydomain.com/DefaultWorkflows/PagesApprovalWorkflow.xamlx that could accept the message. " occurs when you move the project to another environment. What I assume is that the issue may be related to the environment settings.

    Since the issue reproduces will a brand new page which is not based on a page template, it means that the issue is not caused by any custom logic or widget on the page.

    Can you please try to set the project locally and then let me know if the issue reproduces again? This way we can see if it is related to your environment settings. 

    If the issue does not reproduce locally, what I can suggest is that you check the below articles and make sure you have configured your environment properly to host Sitefinity project:

    http://docs.sitefinity.com/run-projects-on-iis-7-0-and-above

    http://docs.sitefinity.com/configure-the-iis-to-host-sitefinity-projects

    In addition to this, please delete the error logs under the ~/App_Data/Sitefinity/Logs folder (or save them to another location for a backup) and then try to reproduce the issue by trying to publish a page. Then please send me the generated files under the Logs folder, if any. These are the Sitefinity logs and if the issue is related to Sitefinity there should be errors logged in this folder.

    In addition to this, can you please also inspect the browser's console while reproducing the issue and let me know if there are any errors logged there? This may also provide some details if there is a request that fails to load.

    Regards,
    Sabrie Nedzhip
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
  5. pradeep
    pradeep avatar
    5 posts
    Registered:
    29 Feb 2016
    09 Mar
    Link to this post

    Hello,

    The configuration is done according to the following url:

    http://docs.sitefinity.com/run-projects-on-iis-7-0-and-above

    http://docs.sitefinity.com/configure-the-iis-to-host-sitefinity-projects

    Had confirmed the same.

     

    Also, I am not able to attach the log files:

     

    Getting error:

     

    The selected file(s) cannot be attached because it may exceed the maximum attachment size (2 MB) or is from not allowed type (allowed: .gif, .jpg, .jpeg, .png).

     

    Please let me know how I can send the logs file.

    Eagerly awaiting your response.

    Warm Regards,

     

  6. pradeep
    pradeep avatar
    5 posts
    Registered:
    29 Feb 2016
    09 Mar
    Link to this post

    Hello Sir,

    Can you please provide your email address so that I can send the logs, infact I have also collected the verbose logs .

    Awaiting your response.

    Regards,

  7. Sabrie Nedzhip
    Sabrie Nedzhip avatar
    534 posts
    Registered:
    09 Dec 2016
    09 Mar
    Link to this post
    Hi Pradeep,

    Please first delete the files under ~/App_Data/Sitefinity/Logs and after that reproduce the issue. This way only the error messages related to the issue will be logged in the files and you will be able to attach the files to the thread.

    Does the issue reproduce when you run the project locally? Can you please set the project locally and let me know about the results? This is how we can check if the issue is related to Sitefinity or it is related to the environment where it is deployed to.

    Regards,
    Sabrie Nedzhip
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
  8. pradeep
    pradeep avatar
    5 posts
    Registered:
    29 Feb 2016
    09 Mar
    Link to this post

    Hello Sir,

    Please first delete the files under ~/App_Data/Sitefinity/Logs and after that reproduce the issue. This way only the error messages related to the issue will be logged in the files and you will be able to attach the files to the thread.

     

    <<  I have done this only but unable to attach the logs

    Does the issue reproduce when you run the project locally? Can you please set the project locally and let me know about the results? This is how we can check if the issue is related to Sitefinity or it is related to the environment where it is deployed to.

     

    Am working on it and will response you asap.

    Warm Regards,

     

8 posts, 0 answered