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Search and Indexes menu disappeared

7 posts, 0 answered
  1. Jim
    Jim avatar
    5 posts
    Registered:
    03 Oct 2014
    23 Sep 2015
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    We previously had the 'Adminstration >> Search and Indexes' menu option, and it has disappeared.  I need to re-index, but have no menu option!  
  2. Stefani Tacheva
    Stefani Tacheva avatar
    718 posts
    Registered:
    09 Sep 2016
    24 Sep 2015
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    Hi,

    Please navigate to the backend of your project, then Administration -> Modules & Services and deactivate, uninstall and install the Search module. Then check whether the page is visible under Administration.

    Regards,
    Stefani Tacheva
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
  3. Jim
    Jim avatar
    5 posts
    Registered:
    03 Oct 2014
    29 Sep 2015 in reply to Stefani Tacheva
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    Thanks Stefani, 

    I was able to deactivate the module, but not uninstall.  I click that option, get the dialog box asking if I want to uninstall, but then module remains, in an inactive state. If I activate it, I still don't have the menu option.

     

    JIm 

  4. Stefani Tacheva
    Stefani Tacheva avatar
    718 posts
    Registered:
    09 Sep 2016
    02 Oct 2015
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    Hi,

    Could you please try to open the SystemConfig.config file and remove the version attribute from the Search module line. The line should look like this:

    <add  name="Search" />

    Save the changes, restart the application and run it again.

    Regards,
    Stefani Tacheva
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
  5. Jim
    Jim avatar
    5 posts
    Registered:
    03 Oct 2014
    02 Oct 2015 in reply to Stefani Tacheva
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    Thanks Stefani,

    I made those changes, and the 'Search and Indexes' module now shows as Not Installed. Unfortunately, when I click the install option,  nothing seems to change - the module remains uninstalled. 

    Jim  

     

  6. Stefani Tacheva
    Stefani Tacheva avatar
    718 posts
    Registered:
    09 Sep 2016
    03 Oct 2015
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    Hi,

    Could you please do the same steps and change the build version which is located in the first line of the SystemConfig.config file? The build number should be 5820 if you are running Sitefinity 8.1.5820. Change it to 5600, save the changes and run the project.

    Regards,
    Stefani Tacheva
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
  7. Stefani Tacheva
    Stefani Tacheva avatar
    718 posts
    Registered:
    09 Sep 2016
    03 Oct 2015
    Link to this post
    Hi,

    Please also send us your Error.log file so we can further investigate what might be the problem.

    Regards,
    Stefani Tacheva
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
7 posts, 0 answered