Raman: Can you give an example of a software product that follows this principle: From 1K to 2K, to 20K and still remained popular among masses? It looks like the Sitefinity guys are over-confident. I feel that this will have a negative impact on the SF's popularity and market.
It's not a popularity contest. Rather, we're looking at cost, revenue and our vision for the product. For the projects we're targeting $2k is not a barrier to entry. Furthermore it's a reasonable price for the content management challenges that we're creating solutions for. You might be correct that $2k will price us out of the market, but there is sizable evidence that suggests otherwise. Time will tell though.
Raman: I request you to reconsider this decision and earn on volumes selling thousands of copies rather than to a few hundred.
What you're proposing impacts the type of service & product that we're able to offer. Inside Telerik, there isn't much support for being the Wal-mart of CMS's (sorry if that analogy means nothing to those not in the US) . Other companies have tried this and struggle, in their own way, to build a sustainable business around this model. It's not attractive to us though. Furthermore, it impacts (more than you might imagine) the types of projects that we get to engage with.
bleutiger: They may need all of these people to have access to edit the site at the same time for various reasons. You have also not addressed the needs of a shopping cart that may have 1000's of items that can be very easily maintained by only 1 or 2 people.
We have addressed these scenarios, but perhaps not at the price point these customers desire. Ultimately we can't be all things to all people.
bleutiger: You are also still forgetting that a business may be willing to invest $2000 in their website but cannot afford to pay the developer to build it out because they spent all their money on the product itself.
We're definitely aware that the CMS purchase is part of a larger budget. However, I don't think we can be held responsible for organizations that lack the budget to build the web site they desire.
bleutiger: We have been told to contact sales with our idividual issues but response has been extremely slow. I'm sure I am not alone in this feeling that I am spinning my wheels right now and have no idea whether I can go forward or have to start from scratch.
They are slammed right now, as you might imagine. However, there is plenty of time to take advantage of discounts. Current customers have lots of options for getting migrated to 4.0.
Hopefully I'm not coming across as too dismissive or argumentative, but we've been talking about this internally, externally & with partners for a long time.
At this point, I'm reasonably convinced about the direction we're taking. There might be a few details that are off, but overall the pricing is sound. Speaking personally, my biggest concern has always been for our current customers. However, this is why we have a boat load of discounts for all current customers. (Thousands & thousands & thousands worth of discounts.) At this point, all current & short term projects have an accessible migration path. Regarding the future, I'm sure there will be projects for which Sitefinity is no longer a good fit. However, these projects will be replaced with projects for which Sitefinity is now a better fit.
All this being said, we're still watching all of this feedback and open to suggestions. However, the burden of proof is very high for suggestions that involve gutting this new pricing or making the SBE our best seller.
Telerik | Sitefinity CMS