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Forums / General Discussions / Sitefinity Login Error

Sitefinity Login Error

4 posts, 0 answered
  1. Heather
    Heather avatar
    18 posts
    Registered:
    16 Aug 2011
    08 Nov 2011
    Link to this post
    Hi All,

    I'm using Sitefinity. I was trying to work with modules and all of a sudden I'm getting this error on Login to my sitefinity site. Could someone point me in the right direction?

    Thanks,
    Heather
  2. Heather
    Heather avatar
    18 posts
    Registered:
    16 Aug 2011
    09 Nov 2011
    Link to this post
    I really need help with this as it is causing down time with my site. Is there someone I can email that could help me with this? I really don't know even where to start. I was working with trying to add modules to the site and all of a sudden when I went to login to the site it's giving me an error and I don't know how to go about fixing it.

    Please help!
    Thank you!
  3. Andrei
    Andrei avatar
    553 posts
    Registered:
    27 Nov 2008
    10 Nov 2011
    Link to this post
    You can open a support ticket if your license is current and the responce times should improve.

    Have you got a back-up that you can revert to? Always make sure you have back-ups with live sites like that. I expect the configuration files are messed up. Does restarting the IIS server and clearing the browser cache do anything?
  4. Victor Velev
    Victor Velev avatar
    1345 posts
    Registered:
    06 Jul 2015
    10 Nov 2011
    Link to this post
    Hi Heather,

    Can you tell us what you were editing which led to the error? Please provide the steps you take prior to receiving the error. Also make note of Andrei's suggestions as well.

    Best wishes,
    Victor Velev
    the Telerik team
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
4 posts, 0 answered