Hi Scott Rozman,
The user you use to reproduce this behavior belongs to two or more roles where in one of these roles Allow right for view is denied. Deny right has higher priority than Allow and the user does not see the page.
Another option is that there is some other page inheritance parent >> child and in this case the parent could apply deny view right over the child.
The third option is you have set Deny View right for "Everyone role" which overrides all other rights for your custom roles.
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