+1-888-365-2779
Try Now
More in this section

Forums / General Discussions / RadRotate Text Render Problem

RadRotate Text Render Problem

5 posts, 0 answered
  1. James@Nw
    James@Nw avatar
    265 posts
    Registered:
    05 May 2009
    11 Nov 2009
    Link to this post
    Hi Guys,

    I am having a problem with the RadTotate Control. When I load the page up for the first time the text displays correctly but when I then click on the rotate button, the text renders very bitty-like.

    Have you guys come across this problem before?

    It seems to only happen in IE.

    Many thanks!
    James
  2. Radoslav Georgiev
    Radoslav Georgiev avatar
    3370 posts
    Registered:
    01 Feb 2016
    12 Nov 2009
    Link to this post
    Hi James,

    Thank you for using our services.

    Are talking about the RadRotator for ASP.NET AJAX control? We have experience such a bug with this control in previous versions of the RadControls for ASP.NET AJAX. However this issue has been fixed since the 2009 Q2 version of the control suite. My suggestion would be to upgrade your version of Sitefintiy to a version that uses there controls. I would recommend upgrading to Sitefinity 3.7 SP1. You can download the latest version upgrade patch from your Client.Net account and following the Upgrade Instructions, upgrade the Sitefinity version of your site.

    Sincerely yours,
    Radoslav Georgiev
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  3. James@Nw
    James@Nw avatar
    265 posts
    Registered:
    05 May 2009
    12 Nov 2009
    Link to this post
    Hi Radoslav,

    Thanks for getting back to me on this!
    We would upgrade in an instant but upgrade is not possible with our client as they are a very large corporate and the process of upgrading goes through a lot hands, taking a lot of time.

    We need an alternative to this if you can please suggest one?

    Thanks,
    James
  4. Radoslav Georgiev
    Radoslav Georgiev avatar
    3370 posts
    Registered:
    01 Feb 2016
    12 Nov 2009
    Link to this post
    Hello James,

    The other alternative would be to include a new version of the RadControls for ASP.NET AJAX to your project. You will leave Sitefinity to work with the controls it was build with, to avoid breaking any CMS functionality. To do this download the latest version of the RadControls for ASP.NET AJAX and add the Telerik.Web.UI.dll and Telerik.Web.UI.xml to a folder on your website, for example - ~/Sitefinity/Admin/bin. Then you will add a <probing> element to your web.config so that the application knows where to look for assemblies:
    <runtime>
        <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
          <probing privatePath="bin;sitefinity\admin\bin" />
          <dependentAssembly>
            <assemblyIdentity name="System.Web.Extensions" publicKeyToken="31bf3856ad364e35"/>
            <bindingRedirect oldVersion="1.0.0.0-1.1.0.0" newVersion="3.5.0.0"/>
          </dependentAssembly>
          <dependentAssembly>
            <assemblyIdentity name="System.Web.Extensions.Design" publicKeyToken="31bf3856ad364e35"/>
            <bindingRedirect oldVersion="1.0.0.0-1.1.0.0" newVersion="3.5.0.0"/>
          </dependentAssembly>
        </assemblyBinding>
      </runtime>

    Then you will make your controls that use the RadRotator to use the one from the new assembly that you have added:
    <%@ Register TagPrefix="telerik" Assembly="Telerik.Web.UI, Version=2009.3.1103.35" Namespace="Telerik.Web.UI" %>

    This should do the trick.

    Kind regards,
    Radoslav Georgiev
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  5. James@Nw
    James@Nw avatar
    265 posts
    Registered:
    05 May 2009
    12 Nov 2009
    Link to this post
    Hi Radoslav,

    Thanks for the very quick response! We will implement your suggestion and see if we come right with it. Will get back to you if we don't.

    Cheers,
    James
Register for webinar
5 posts, 0 answered